Bell Attendant/ Driver

Minor Hotels

Dubai

On-site

AED 28,000 - 47,000

Full time

2 days ago

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Job summary

Avani Deira Dubai Hotel in Dubai is seeking a guest services professional to join the Bell desk team. You will greet guests, assist with luggage, and coordinate messages and deliveries to guest rooms to ensure a smooth arrival and departure.

Knowledge of hotel facilities and services is important, along with a proactive, friendly attitude to anticipate guest needs and provide outstanding hospitality at all times.

Responsibilities

To anticipate all guest needs and handle all guest inquiries.
To participate in the effective day to day operation at the Bell service desk.
To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
To ensure that the lobby area is always clean and tidy.
To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
Assist guests with the luggage and provide a luggage storage service for guest.
To coordinate delivery of messages and other items to the guest room
To assist guests who require special attention.
Complete all other shift duties as outlined on shift checklist.
To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi’s, private vehicles, limousines and other vehicles.
Assist all other areas of the hotel when required.

Job description

Job Location

Avani Deira Dubai Hotel

At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.

With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Avani Deira Dubai Hotel employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

To anticipate all guest needs and handle all guest inquiries.
To participate in the effective day to day operation at the Bell service desk.
To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
To ensure that the lobby area is always clean and tidy.
To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
Assist guests with the luggage and provide a luggage storage service for guest.
To coordinate delivery of messages and other items to the guest room
To assist guests who require special attention.
Complete all other shift duties as outlined on shift checklist.
To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi’s, private vehicles, limousines and other vehicles.
Assist all other areas of the hotel when required.