Guest Arrival Specialist — Elevate Every Stay

W Hotels; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests, guide them through arrival and departure experiences, and ensure a memorable stay from start to finish. You will be on your feet, moving around the lobby, handling requests, and contributing to a smooth, impressive guest journey.

This full-time, non-management role emphasizes safety, confidentiality, policy compliance, and professional service from a luxury hospitality team, with a focus on making every interaction feel like

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests during arrival and departure to create a memorable experience.
• Process operational needs and address guest requests.
• Complete reports and share local area highlights.
• Maintain safety, confidentiality, and professional appearance.

Education

High school diploma or GED

Job description

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests, guide them through arrival and departure experiences, and ensure a memorable stay from start to finish. You will be on your feet, moving around the lobby, handling requests, and contributing to a smooth, impressive guest journey.

This full-time, non-management role emphasizes safety, confidentiality, policy compliance, and professional service from a luxury hospitality team, with a focus on making every interaction feel like