Guest Arrival Concierge

St. Regis; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

The St. Regis in Dubai is seeking a Guest Arrival Expert who delivers a memorable arrival and departure experience for guests, guiding them through seamless service.

You will process operational needs, handle guest requests, and share local highlights, while maintaining professional appearance and confidentiality. As a Guest Arrival Expert, you will stand or move for extended periods, assist with tasks weighing up to 50 pounds, and support the team in creating a timeless, personalized experience

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with arrival and departure experiences to ensure a seamless and memorable stay.
• Address guest requests, process operational needs, and complete required reports as part of daily duties.
• Share highlights of local area and attractions to enhance guest experience.
• Maintain professional appearance, confidentiality, and adherence to company policies.
• Move about the workspace and perform physical tasks as needed to support guest service.

Education

High school diploma or G.E.D. equivalent

Job description

The St. Regis in Dubai is seeking a Guest Arrival Expert who delivers a memorable arrival and departure experience for guests, guiding them through seamless service.

You will process operational needs, handle guest requests, and share local highlights, while maintaining professional appearance and confidentiality. As a Guest Arrival Expert, you will stand or move for extended periods, assist with tasks weighing up to 50 pounds, and support the team in creating a timeless, personalized experience