Guest Experience Specialist

W Hotels; Dubai; On-site; AED 42,000 - 64,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Service Expert to deliver memorable hospitality experiences. You will greet guests, coordinate with the kitchen, and ensure smooth service across the dining area.

This role requires a high school diploma and less than one year of related experience. You will stand and move for extended periods, maintain a professional appearance, and follow Marriott policies to uphold quality standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and deliver service with a memorable experience.
• Read and verify menu information; interact with kitchen.
• Move, lift, and carry items up to 25 lbs without assistance and 50 lbs with assistance.
• Maintain professional appearance and adhere to policies.

Education

High school diploma or G.E.D. equivalent.

Job description

W Hotels in Dubai is seeking a Guest Service Expert to deliver memorable hospitality experiences. You will greet guests, coordinate with the kitchen, and ensure smooth service across the dining area.

This role requires a high school diploma and less than one year of related experience. You will stand and move for extended periods, maintain a professional appearance, and follow Marriott policies to uphold quality standards.