Guest Arrival Experience Champion

Westin; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Westin is seeking a Guest Arrival Expert to warmly welcome guests and guide them through arrival and departure experiences, delivering a wide range of services and ensuring moments feel memorable.

The role involves processing operational needs, addressing guest requests, completing reports, and sharing local highlights, while maintaining professional appearance and safety standards on site at our Dubai property.

Qualifications

• Education: High school diploma or G.E.D. equivalent.

Responsibilities

• Guide guests through their arrival and departure experiences, delivering a wide range of services.
• Process operational needs, address guest requests, and complete reports to support guest satisfaction.
• Share highlights of the local area with guests to enrich their stay.
• Maintain a professional appearance and follow safety, confidentiality, and company policies.

Education

High school diploma or G.E.D. equivalent

Job description

Westin is seeking a Guest Arrival Expert to warmly welcome guests and guide them through arrival and departure experiences, delivering a wide range of services and ensuring moments feel memorable.

The role involves processing operational needs, addressing guest requests, completing reports, and sharing local highlights, while maintaining professional appearance and safety standards on site at our Dubai property.