Guest Arrival Concierge & Bell Service

Accorhotel; Ras Al Khaimah; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

Accorhotel in Ras Al Khaimah is seeking a Bell Attendant to warmly welcome guests and assist with luggage, room orientation, and general property assistance. You will represent the brand in the lobby with a friendly, professional demeanor and ensure guests feel valued from arrival.

The ideal candidate has at least 2 years of Bell Attendant experience in Front Office, excels under pressure, and communicates clearly.

Qualifications

• Service focused personality is essential.
• Customer related experience an asset.
• At least 2 years experience as Bell Attendant in Front Office.
• Ability to work well under pressure in a fast-paced environment.
• Excellent communication skills and a professional presentation.
• Ability to work cohesively with fellow colleagues as part of a team.

Responsibilities

• Timely delivery of guests luggage messages and any other items for delivery within the property.
• Personalize guests orientation of their room in a professional friendly and engaging way.
• Maintain presence in the lobby as an ambassador of the property and brand offering exceptional service to the guests.

Skills

Customer service

Communication skills

Job description

Accorhotel in Ras Al Khaimah is seeking a Bell Attendant to warmly welcome guests and assist with luggage, room orientation, and general property assistance. You will represent the brand in the lobby with a friendly, professional demeanor and ensure guests feel valued from arrival.

The ideal candidate has at least 2 years of Bell Attendant experience in Front Office, excels under pressure, and communicates clearly.