Bell Attendant

Mövenpick Hotels & Resorts; Ras Al Khaimah; On-site; AED 22,000 - 39,000; Full time

Job summary

Mövenpick Resort Al Marjan Island in Ras Al Khaimah is seeking a Bell Attendant to warmly welcome guests and ensure their luggage, messages and items are delivered in a timely manner. You will personally orient guests to their rooms, presenting the property with a friendly and professional demeanor.

As a lobby ambassador, you will uphold brand standards and deliver exceptional service, working closely with Front Office colleagues to maintain a seamless guest experience.

Qualifications

• Service focused personality is essential; customer related experience an asset
• Should have at least 2 years experience as Bell Attendant role in Front Office
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team

Responsibilities

• Timely delivery of guests' luggage, messages and any other items for delivery within the property
• Personalize guests' orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Skills

Customer service

Communication

Teamwork

Under pressure

Front Office experience

Job description

Job Description:

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Bell Attendant

Always lending a helping hand with a smile. As a Bell Attendant, your passion for the property, and your respect for our guests' belongings will ensure that our guests Feel Welcome as soon as they arrive.

What You Will Be Doing

• Timely delivery of guests' luggage, messages and any other items for delivery within the property
• Personalize guests' orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Qualifications

Your experience and skills include:

• Service focused personality is essential; customer related experience an asset
• Should have at least 2 years experience as Bell Attendant role in Front Office
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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