Growth Analytics & Customer Intelligence Lead

Inspire Selection | Recruitment Agency; Dubai; On-site; AED 355,000 - 426,000; Full time

Job summary

Inspire Selection, on behalf of a leading GCC consumer-focused business, seeks a Growth Analytics & Customer Intelligence Manager in Dubai. This strategic role focuses on turning customer and business data into actionable growth across loyalty, CRM, digital and engagement ecosystems.

You will lead predictive analytics, AI-led personalisation and growth strategies, working closely with commercial, product, Martech and technology teams to drive measurable outcomes.

Qualifications

• 10+ years’ experience within customer analytics, growth analytics, business intelligence or advanced analytics.
• Strong background within retail, ecommerce, loyalty, digital or customer-centric environments.
• Experience working with predictive analytics, customer segmentation, forecasting and experimentation frameworks.
• Exposure to AI-driven personalisation and machine learning applications.
• Strong commercial acumen with the ability to influence senior stakeholders.
• Hands-on experience with SQL and strong understanding of analytics platforms such as Power BI, Tableau or Looker
• Python or R experience is highly advantageous

Responsibilities

• Lead customer intelligence and growth analytics initiatives across the business
• Develop predictive analytics frameworks focused on retention, engagement, customer lifetime value and monetisation
• Drive AI-powered personalisation and customer targeting strategies
• Build scalable analytics and self-serve reporting ecosystems
• Lead experimentation and A/B testing frameworks across digital and customer journeys
• Partner with senior leadership teams to identify growth opportunities through data-driven insights
• Manage and mentor a growing analytics and customer intelligence team

Tools

SQL

Power BI

Tableau

Looker

Python

R

A/B testing

Job description

Inspire Selection, on behalf of a leading GCC consumer-focused business, seeks a Growth Analytics & Customer Intelligence Manager in Dubai. This strategic role focuses on turning customer and business data into actionable growth across loyalty, CRM, digital and engagement ecosystems.

You will lead predictive analytics, AI-led personalisation and growth strategies, working closely with commercial, product, Martech and technology teams to drive measurable outcomes.