Group Sales Coordinator — Hospitality & Events

Aloft; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Aloft is seeking an energetic Office Support role to assist Sales & Marketing, handling administrative tasks and coordinating sales documents for proposals, contracts and events.

The position focuses on maintaining brand image, assembling information materials, and using sales software to manage leads and commissions while responding to guest inquiries by phone and email. Must be detail-oriented and customer-focused.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Education

High school diploma or G.E.D. equivalent

Job description

Aloft is seeking an energetic Office Support role to assist Sales & Marketing, handling administrative tasks and coordinating sales documents for proposals, contracts and events.

The position focuses on maintaining brand image, assembling information materials, and using sales software to manage leads and commissions while responding to guest inquiries by phone and email. Must be detail-oriented and customer-focused.