Group IT Manager – Infrastructure & Technology Operations

Talent Higher; Dubai; On-site; AED 350,000 - 650,000; Full time

Job summary

Talent Higher is seeking an experienced Group IT Manager to own IT infrastructure, technology operations and systems across multiple locations including Dubai and Tanzania. The role combines strategic leadership with hands-on technical oversight, requiring oversight of networks, servers, cloud, and security controls, plus management of CCTV and enterprise systems.

The successful candidate will establish a centralised IT function, develop group-wide policies, manage budgets and external service

Qualifications

• Must have extensive IT infrastructure and operations experience across multiple locations.
• Strong knowledge of networking, servers, cloud environments and security controls.
• Experience managing IT teams, contractors and external service providers.
• Experience in construction/infrastructure environments is advantageous.
• Fluent English and willingness to travel internationally.

Responsibilities

• Lead IT infrastructure across offices and project locations.
• Coordinate local IT personnel and external providers.
• Develop and implement group-wide IT policies and procedures.
• Oversee cybersecurity, CCTV, and access controls.
• Manage ERP and business systems (HR, procurement, accounting).
• Establish disaster recovery and business continuity plans.
• Report IT performance and expenditure to executives.

Skills

IT infrastructure management

Networking and cloud

Cybersecurity

CCTV and security infrastructure

Leadership and team management

Vendor and contract management

English fluency

Education

Bachelor's degree in IT/CS/Engineering

Tools

ERP systems

Job description

Our client is an established international civil engineering, construction and infrastructure group with operations across East Africa and the UAE.

The organisation delivers major infrastructure and construction projects, with a growing international presence and multiple operational and project locations.

As part of its continued growth, the business is seeking an experienced Group IT Manager to take ownership of its IT infrastructure, technology operations and systems across all business units and geographical locations.

The Opportunity

Reporting directly to Group and Executive Management, the successful candidate will lead the development and implementation of a centralised IT function, ensuring reliable, secure and efficient technology operations across the Group.

This is a broad, hands‑on management position combining strategic IT leadership with practical technical oversight.

The role will be based in Dubai, with responsibility for IT operations across Tanzania, construction sites, project offices and future international operations.

International travel will be required.

Key Responsibilities

IT Infrastructure & Operations

• Lead and manage IT infrastructure across all offices and project locations.
• Oversee servers, networks, internet connectivity, firewalls, wireless systems and cloud environments.
• Establish standardised IT infrastructure, systems and operating procedures.
• Ensure reliable connectivity between international offices and remote construction sites.

Group IT Management

• Establish and lead a centralised IT management function.
• Coordinate local IT personnel and external service providers.
• Develop and implement group-wide IT policies, standards and procedures.
• Work closely with Executive Management and departmental heads on technology requirements.

Cybersecurity & CCTV

• Develop and implement cybersecurity policies and security controls.
• Oversee endpoint protection, firewalls, access management and multifactor authentication.
• Manage CCTV and surveillance infrastructure across offices, warehouses, construction sites and accommodation facilities.
• Establish centralised monitoring, recording, backup and access control procedures.

Hardware, Software & Business Systems

• Manage IT procurement, equipment inventories, software licences and vendor relationships.
• Oversee ERP, accounting, HR, procurement and project management systems.
• Ensure appropriate maintenance, upgrades and technical support arrangements.

Business Continuity & Support

• Establish helpdesk, incident management and escalation procedures.
• Implement data backup, disaster recovery and business continuity plans.
• Ensure minimal disruption to critical business and project operations.

International Projects & Expansion

• Lead IT infrastructure planning and deployment for new projects and international offices.
• Oversee the installation and commissioning of IT networks, communications, CCTV and hardware.
• Travel internationally when required to support project mobilisation, installations and technical audits.

Budgeting & Management Reporting

• Prepare and manage IT operating and capital expenditure budgets.
• Evaluate suppliers, service providers and technology solutions.
• Monitor contracts, subscriptions, warranties and maintenance agreements.
• Report regularly to Executive Management on IT performance, expenditure, risks and improvement initiatives.

Candidate Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
• Extensive relevant IT experience, including infrastructure and operations management.
• Demonstrated experience managing IT infrastructure across multiple locations.
• Strong technical knowledge of networking, servers, cloud environments, cybersecurity and enterprise systems.
• Practical understanding of CCTV, surveillance and security infrastructure.
• Experience managing IT teams, contractors and external service providers.
• Previous experience in construction, engineering, infrastructure, mining or other project-based environments would be advantageous.
• Strong leadership, communication, organisational and problem-solving skills.
• Fluent English.
• Willingness and availability to undertake international travel.

The Offer

• Dubai-based senior management opportunity.
• Group-wide responsibility across international operations.
• Direct exposure to Group and Executive Management.
• Opportunity to establish and develop a centralised IT function.
• Involvement in major infrastructure and construction projects.
• Full-time employment with benefits in accordance with company policy and UAE employment regulations.