Group HR Manager

Staff Connect Information Technology Consultants; Abu Dhabi; On-site; AED 167,400 - 223,200; Full time

Job summary

Staff Connect Information Technology Consultants is hiring an HR Manager for their Abu Dhabi office. In this role, you will supervise HR operations, ensuring compliance with UAE Labor Law and managing end-to-end HR processes for diverse employee categories and high-volume environments.

The ideal candidate will have extensive experience in logistics and delivery services, showing strong leadership and problem-solving skills. This dynamic environment requires adaptability and proactive management.

Qualifications

• Extensive experience in managing high-volume workforce environments, preferably in logistics or delivery services.
• Energetic, proactive, and adaptable to a start-up environment.

Responsibilities

• Supervise and control activities of the HR department.
• Oversee end-to-end HR operations for various employee categories.
• Ensure compliance with UAE Labor Law and manage inspections and audits.

Skills

Payroll coordination (OT, deductions, incentives)

Performance KPI tracking

Strong Excel and Google Sheets proficiency

HRMS and attendance systems knowledge

UAE labor law compliance

Job description

Core Duties and KPIs

• Supervise and control all activities of the HR department
• Assign tasks, set priorities, and monitor performance of HR team members
• Ensure HR team compliance with policies, timelines, and quality standards
• Act as the final internal checkpoint before HR matters are escalated to management

Workforce HR Operations

• Oversee end‑to‑end HR operations for bike riders, car drivers, and white‑collar employees
• Ensure proper execution of recruitment and onboarding
• Maintain documentation and employee records
• Coordinate medical insurance
• Manage leave and workforce status
• Handle disciplinary actions and investigations
• Ensure no operational disruption due to HR delays

Compliance & Legal

• MOHRE oversight: ensure full compliance with UAE Labor Law, MOHRE regulations, and WPS governance
• Medical insurance requirements
• Lead and manage MOHRE inspections, audits, and investigations

Skills

• Payroll coordination (OT, deductions, incentives)
• Performance KPI tracking (AR, CR, punctuality, productivity)
• Incident and disciplinary case handling
• Accommodation and transportation coordination
• Strong Excel and Google Sheets proficiency
• HRMS and attendance systems knowledge
• UAE labor law compliance

Non‑Negotiable Requirements

• Must have extensive experience in managing high‑volume workforce environments, preferably in logistics, delivery services, transportation, FMCG, or manpower outsourcing
• Energetic and proactive
• Must be able to adapt to a start‑up environment

Competencies

• Leadership & supervision: ability to lead HR coordinators and rider captains; enforce discipline while maintaining morale
• Problem solving: quick decision‑making during operational peaks
• Analytical thinking for workforce optimization
• Operational excellence: process‑driven mindset
• High attention to detail
• Strong sense of urgency

Industry Experience

• Food Delivery
• Last‑Mile Delivery
• Logistics & Transportation
• Courier Services
• E‑commerce Operations
• Manpower Outsourcing