Graduate Trainee – IT & Applications Support (Dubai)

Infinite Computer Solutions; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Infinite Computer Solutions is seeking Emirati graduates for a Graduate Trainee/Associate Analyst program in Dubai. The role focuses on learning IT and business-support processes, providing end-user application support, and contributing to service delivery.

Selected candidates will undergo structured training, work with experienced professionals, and grow across IT, healthcare IT, operations, or business support functions.

Qualifications

• Bachelor's Degree in any discipline.
• Recent graduates (2025/2026 pass-outs preferred).
• Consistent academic performance.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Willingness to learn and adapt to new technologies and business processes.

Responsibilities

• Learn and understand organizational processes, applications, and support procedures.
• Provide operational and application support to end users.
• Monitor and resolve assigned tickets within defined SLAs.
• Assist in troubleshooting technical and functional issues.
• Maintain process documentation and knowledge base articles.
• Work collaboratively with cross-functional teams.
• Participate in training sessions and continuous learning programs.
• Ensure adherence to company policies and quality standards.

Skills

Communication

Analytical skills

Teamwork

Willingness to learn

Time management

Adaptability

Education

Bachelor's degree (any field)

Tools

SQL basics

MS Office

Job description

Infinite Computer Solutions is seeking Emirati graduates for a Graduate Trainee/Associate Analyst program in Dubai. The role focuses on learning IT and business-support processes, providing end-user application support, and contributing to service delivery.

Selected candidates will undergo structured training, work with experienced professionals, and grow across IT, healthcare IT, operations, or business support functions.