Technology Operations Associate

Department of Economy and Tourism

Dubai

On-site

AED 90,000 - 150,000

Full time

6 days ago

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Job summary

The Department of Economy and Tourism in Dubai seeks an Executive - Technology to support IT operations, infrastructure, networks, databases, applications, and cloud initiatives. You will assist in system enhancements and IT projects under approved standards.

Ideal for a fresh graduate or professionals with up to 1 year of experience, offering hands-on exposure to IT infrastructure, cybersecurity, DevOps, and digital initiatives within a dynamic government environment in the UAE.

Qualifications

Bachelor’s degree in IT, CS, CE, SE, IS, cybersecurity, or related field.
Fresh graduate or up to 1 year of relevant experience, including internships or university projects.
Basic exposure to IT infrastructure, networks, databases, software development, cloud technologies, cybersecurity, or related areas.

Responsibilities

Support day-to-day IT operations, service requests, incidents, and assigned technical activities.
Participate in monitoring, testing, maintenance, and basic troubleshooting of IT systems, infrastructure, networks, databases, applications, and services.
Assist with database monitoring, data validation, backup checks, access requirements, routine maintenance, and technical documentation.
Assist with network and infrastructure activities related to servers, operating systems, connectivity, wireless services, virtualization, system performance, and documentation.
Support business applications and software solutions through requirements gathering, testing, issue investigation, implementation, user support, and documentation.