Graduate Trainee

Infinite Computer Solutions; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Infinite Computer Solutions is seeking Emirati graduates for a Graduate Trainee/Associate Analyst program in Dubai. The role focuses on learning IT and business-support processes, providing end-user application support, and contributing to service delivery.

Selected candidates will undergo structured training, work with experienced professionals, and grow across IT, healthcare IT, operations, or business support functions.

Qualifications

• Bachelor's Degree in any discipline.
• Recent graduates (2025/2026 pass-outs preferred).
• Consistent academic performance.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Willingness to learn and adapt to new technologies and business processes.

Responsibilities

• Learn and understand organizational processes, applications, and support procedures.
• Provide operational and application support to end users.
• Monitor and resolve assigned tickets within defined SLAs.
• Assist in troubleshooting technical and functional issues.
• Maintain process documentation and knowledge base articles.
• Work collaboratively with cross-functional teams.
• Participate in training sessions and continuous learning programs.
• Ensure adherence to company policies and quality standards.

Skills

Communication

Analytical skills

Teamwork

Willingness to learn

Time management

Adaptability

Education

Bachelor's degree (any field)

Tools

SQL basics

MS Office

Job description

Job Description - Graduate Trainee / Associate Analyst (Freshers) – Only for Local Nationals

Position: Graduate Trainee / Associate Analyst

Experience: Freshers

Education: Bachelor’s degree in any field

Location: Dubai

Employment Type: Full-Time

Shift: Rotational Shift (24/7)

Prerequisite Mandate Document:

• Only Local Nationals are eligible for this role
• Emirates ID

Job Summary

We are looking for highly motivated and enthusiastic (Emirati) college graduates to join our team. This role offers an excellent opportunity to learn, grow, and build a career in IT, Application Support, Healthcare IT, Operations, or Business Support functions. The selected candidates will undergo training and work closely with experienced professionals to support business-critical applications and processes.

Key Responsibilities

• Learn and understand organizational processes, applications, and support procedures.
• Provide operational and application support to end users.
• Monitor and resolve assigned tickets within defined SLAs.
• Assist in troubleshooting technical and functional issues.
• Maintain process documentation and knowledge base articles.
• Work collaboratively with cross-functional teams.
• Participate in training sessions and continuous learning programs.
• Ensure adherence to company policies and quality standards.

Eligibility Criteria

• Bachelor's Degree in any discipline.
• Recent graduates (2025/2026 pass-outs preferred).
• Consistent academic performance.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Willingness to learn and adapt to new technologies and business processes.

Desired Skills

• Basic understanding of computers, operating systems, and networking concepts.
• Basic Healthcare workflow understanding is a plus.
• Familiarity with Microsoft Office (Excel, Word, PowerPoint).
• Basic knowledge of databases and SQL is an added advantage.
• Ability to work independently and as part of a team.
• Positive attitude and eagerness to learn.
• Teamwork and collaboration.
• Time management and organizational skills.
• Adaptability and flexibility.

What We Offer

• Structured training and onboarding program.
• Mentorship from experienced professionals.
• Exposure to real-world business and technology environments.