Government & Free Zone Payments Acquisition Lead

Emaratech; Dubai; On-site; AED 320,000 - 520,000; Full time

Job summary

Emaratech is seeking a Government Sales Lead to grow noqodi's government and free-zone business in the UAE, with a focus on Dubai's federal entities and free zones. Build a pipeline, win mandates, and manage key government accounts to minimize loss and drive expansion.

The role requires payments, fintech or government tech experience and a proven UAE procurement/tender background, plus strong English/Arabic communication and stakeholder management skills.

Qualifications

• Bachelor's degree in Business, Finance, IT, Engineering or a related field.
• 5-8 years in sales, business development or account management with government clients.
• Experience in payments, banking, fintech or government technology services is strongly preferred.
• Track record of winning and growing government accounts in the UAE.
• Experience with government procurement, tenders and vendor registration.
• Existing relationships with federal, Dubai or Abu Dhabi government entities or free zones are a strong advantage.

Responsibilities

• New business acquisition: Build and work a pipeline of federal entities, Dubai Government departments, government entities in other emirates and free-zone authorities.
• Win new mandates for noqodi's payment collection services, payment gateway, POS, Pay by Link, wallet, direct debit and refunds and disbursements.
• Drive the onboarding of government entities onto noqodi's platform in line with noqodi's commitments.
• Offer free-zone authorities a solution for their own collections and through them noqodi's SME bundle Business-in-a-Box for the companies registered in the zone.
• Existing account management: Own the relationship with assigned government accounts and keep them with noqodi zero loss of key accounts.
• Grow each account by adding payment methods, services and channels and by moving more of its collections to noqodi.
• Hold regular account reviews with each entity: volumes, performance issues and upcoming needs.
• Act as the escalation point for client issues and work with Operations and Support until they are resolved.
• Solutions proposals and tenders: Understand each entity's collection process, systems and regulations and design the right solution with the Manager Acquiring Business and Product.
• Prepare proposals, presentations and commercial offers with pricing approved in line with noqodi's rate cards.
• Lead noqodi's responses to government tenders and RFPs.
• Implementation and go-live: Coordinate onboarding and integration with the client's IT team and noqodi's technical and operations teams.
• Track each project to go-live and ensure the entity starts transacting as planned.
• Follow up after launch on adoption, payment success rates and client satisfaction.
• Market intelligence and reporting: Track government digital-payment initiatives, new entities and changes in regulation and procurement.
• Share competitor activity and client feedback with the Manager Acquiring Business and Business Intelligence.
• Keep the CRM up to date and report pipeline wins and account health every month.

Job description

Emaratech is seeking a Government Sales Lead to grow noqodi's government and free-zone business in the UAE, with a focus on Dubai's federal entities and free zones. Build a pipeline, win mandates, and manage key government accounts to minimize loss and drive expansion.

The role requires payments, fintech or government tech experience and a proven UAE procurement/tender background, plus strong English/Arabic communication and stakeholder management skills.