Sales Manager - Government & Free Zone Acquisition

Emaratech; Dubai; On-site; AED 320,000 - 520,000; Full time

Job summary

Emaratech is seeking a Government Sales Lead to grow noqodi's government and free-zone business in the UAE, with a focus on Dubai's federal entities and free zones. Build a pipeline, win mandates, and manage key government accounts to minimize loss and drive expansion.

The role requires payments, fintech or government tech experience and a proven UAE procurement/tender background, plus strong English/Arabic communication and stakeholder management skills.

Qualifications

• Bachelor's degree in Business, Finance, IT, Engineering or a related field.
• 5-8 years in sales, business development or account management with government clients.
• Experience in payments, banking, fintech or government technology services is strongly preferred.
• Track record of winning and growing government accounts in the UAE.
• Experience with government procurement, tenders and vendor registration.
• Existing relationships with federal, Dubai or Abu Dhabi government entities or free zones are a strong advantage.

Responsibilities

• New business acquisition: Build and work a pipeline of federal entities, Dubai Government departments, government entities in other emirates and free-zone authorities.
• Win new mandates for noqodi's payment collection services, payment gateway, POS, Pay by Link, wallet, direct debit and refunds and disbursements.
• Drive the onboarding of government entities onto noqodi's platform in line with noqodi's commitments.
• Offer free-zone authorities a solution for their own collections and through them noqodi's SME bundle Business-in-a-Box for the companies registered in the zone.
• Existing account management: Own the relationship with assigned government accounts and keep them with noqodi zero loss of key accounts.
• Grow each account by adding payment methods, services and channels and by moving more of its collections to noqodi.
• Hold regular account reviews with each entity: volumes, performance issues and upcoming needs.
• Act as the escalation point for client issues and work with Operations and Support until they are resolved.
• Solutions proposals and tenders: Understand each entity's collection process, systems and regulations and design the right solution with the Manager Acquiring Business and Product.
• Prepare proposals, presentations and commercial offers with pricing approved in line with noqodi's rate cards.
• Lead noqodi's responses to government tenders and RFPs.
• Implementation and go-live: Coordinate onboarding and integration with the client's IT team and noqodi's technical and operations teams.
• Track each project to go-live and ensure the entity starts transacting as planned.
• Follow up after launch on adoption, payment success rates and client satisfaction.
• Market intelligence and reporting: Track government digital-payment initiatives, new entities and changes in regulation and procurement.
• Share competitor activity and client feedback with the Manager Acquiring Business and Business Intelligence.
• Keep the CRM up to date and report pipeline wins and account health every month.

Job description

This role grows noqodi s government and free-zone business it wins new federal emirate-level and free-zone entities and keeps and grows the government accounts noqodi already serves Government is noqodi s largest and most strategic segment so protecting these relationships matters as much as adding new ones.

Key responsibilities

• New business acquisition
  • Build and work a pipeline of federal entities Dubai Government departments government entities in other emirates and free-zone authorities.
  • Win new mandates for noqodi s payment collection services payment gateway POS Pay by Link wallet direct debit and refunds and disbursements.
  • Drive the onboarding of govt entities onto noqodi s platform in line with noqodi s commitments.
  • Offer free-zone authorities a solution for their own collections and through them noqodi s SME bundle Business-in-a-Box for the companies registered in the zone.
• Existing account management
  • Own the relationship with assigned government accounts and keep them with noqodi zero loss of key accounts.
  • Grow each account by adding payment methods services and channels and by moving more of its collections to noqodi.
  • Hold regular account reviews with each entity volumes performance issues and upcoming needs.
  • Act as the escalation point for client issues and work with Operations and Support until they are resolved.
• Solutions proposals and tenders
  • Understand each entity s collection process systems and regulations and design the right solution with the Manager Acquiring Business and Product.
  • Prepare proposals presentations and commercial offers with pricing approved in line with noqodi s rate cards.
  • Lead noqodi s responses to government tenders and RFPs.
• Implementation and go-live
  • Coordinate onboarding and integration with the client s IT team and noqodi s technical and operations teams.
  • Track each project to go-live and make sure the entity starts transacting as planned.
  • Follow up after launch on adoption payment success rates and client satisfaction.
• Market intelligence and reporting
  • Track government digital-payment initiatives new entities and changes in regulation and procurement.
  • Share competitor activity and client feedback with the Manager Acquiring Business and Business Intelligence.
  • Keep the CRM up to date and report pipeline wins and account health every month.

Qualifications

Bachelor's degree in Business, Finance, IT, Engineering or a related field.

5 8 years in sales, business development or account management with government clients.

Experience in payments, banking, fintech or government technology services is strongly preferred.

Track record of winning and growing government accounts in the UAE.

Experience with government procurement, tenders and vendor registration.

Existing relationships with federal, Dubai or Abu Dhabi government entities or free zones are a strong advantage.

Government payment collection overview

How government entities collect fees and payments: online services, service centres, kiosks and smart channels.

Payment products: payment gateway, POS, Pay by Link, wallets, direct debit and refunds.

Understanding of card and wallet payments, settlement and reconciliation.

Awareness of UAE digital-government programmes and payment platforms.

Builds trust with senior government stakeholders; professional and well-presented.

Strong communicator and presenter in Arabic and English, including formal written Arabic.

Persistent and organised across long government sales cycles.

Commercial judgement: balances client needs with noqodi's margins.

Works well with technical, operations and product teams to deliver for the client.