Governance & Fraud Prevention Specialist

Maseera; Sharjah; On-site; AED 180,000 - 260,000; Full time

Job summary

Maseera in the United Arab Emirates seeks an Officer for Governance & Fraud Prevention in Personal Banking Governance. You will ensure regulatory compliance, monitor risk and governance processes, and drive consumer protection and fraud prevention initiatives within Retail Bank.

The role requires data analysis, English and Arabic communication, and collaboration across multiple units to maintain policy adherence, conduct risk controls, and timely reporting to management.

Qualifications

• Bachelor degree is required.
• Capability in data analysis and interpretation for management insights.
• Effective communication skills in English and Arabic.

Responsibilities

• Ensure Retail Bank is compliant with UAE regulatory, governing and internal bank policies and processes.
• Bank risk and governance processes are implemented and followed at all times.
• Ensure Consumer Protection requirements are implemented and followed by business units.
• Ensure proactive fraud prevention activities are conducted and followed.
• Conduct analysis on risk and governance issues and share dashboards.
• Support in implementation and monitoring of consumer protection guidelines within Retail Bank and ensure compliance.
• Regular reviews to ensure consumer protection and CB guidelines are followed and gaps reported to management.
• Ensure bank policies are adhered to and Retail units are compliant.
• Conduct third party agency premises reviews and reporting.
• Adhere to conduct risk policies and processes.
• Assist in KYC, CR FATCA, account closure, reconciliations, product closure management.
• Arrange training for retail staff on compliance, fraud, risk, and regulatory requirements.
• Apply preventive fraud measures as first line of defense.
• Review fraud system alerts and resolve per process.
• Prepare management dashboards for preventive fraud alerts and root causes.
• Manage CBUAE reporting dashboards, track exceptions, implement corrective actions.
• Review digital onboarding accounts for exceptions and coordinate with channel teams for improvements.

Skills

Data analysis

English & Arabic communication

Governance & risk awareness

Education

Bachelor degree

Job description

Maseera in the United Arab Emirates seeks an Officer for Governance & Fraud Prevention in Personal Banking Governance. You will ensure regulatory compliance, monitor risk and governance processes, and drive consumer protection and fraud prevention initiatives within Retail Bank.

The role requires data analysis, English and Arabic communication, and collaboration across multiple units to maintain policy adherence, conduct risk controls, and timely reporting to management.