Officer, Governance & Fraud Prevention - Personal Banking Governance

United Arab Bank; Sharjah; On-site; AED 180,000 - 300,000; Full time

Job summary

United Arab Bank in the United Arab Emirates seeks a Compliance and Risk professional to ensure Retail Bank adheres to UAE regulations, consumer protection standards, and governance processes. The role emphasizes first-line defense against fraud and timely risk reporting to management.

You will analyze risk data, prepare dashboards, conduct third-party reviews, and coordinate staff training on compliance and risk awareness.

Qualifications

• Bachelor's degree is required.
• Capability in data analysis and interpretation for management insights.
• Fluent in English and Arabic.

Responsibilities

• Support in consumer protection guidelines implementation and monitoring within Retail Bank.
• Regular reviews to ensure consumer protection and CB guidelines are followed; highlight gaps to management.
• Ensure adherence to bank policies; ensure Retail units are compliant at all times.
• Conduct third party agency premises reviews; prepare reports and follow up for closure.
• Ensure adherence to conduct risk policies and processes.
• Assist in clean-up exercises (KYC, FATCA, account closure, reconciliations, product closure) within Retail Bank; managed timely by relevant unit.
• Arrange training/awareness sessions for retail staff on compliance, fraud, risk and regulatory requirements.
• Follow preventive fraud measures as first line of defense; review fraud system alerts and resolve per process.
• Prepare dashboards for preventive fraud alerts, root cause and corrective actions.
• Manage CBUAE reporting dashboards; track exceptions and implement corrective actions.
• Review digital onboarding accounts for exceptions; liaise with channel teams for improvements.

Skills

Data analysis

Communication

Education

Bachelor's degree

Job description

Job Purpose:

• Responsible to ensure that Retail Bank is compliant with all UAE regulatory, governing and internal bank policies and process.
• Bank risk and governance process is implemented and being followed at all time
• Ensure Consumer Protection requirements are implemented and being followed by business units
• Ensure that proactive fraud prevention activities are being conducted and followed
• Conduct analysis on risk and governance issues and share dashboards

Job Accountabilities:

• Support in implementation of consumer protection guidelines implementation and ongoing monitoring within Retail Bank. Ensure Retail Bank is complaint with consumer protection regulation
• Regular reviews are done to ensure that consumer protection and any other CB guidelines are implemented as required and gaps are highlighted to management
• Ensure all bank polices are being adhered to at all times and all Retail units are compliant with the requirements
• Conduct third party agency premises, review as per the checklist, prepare reports, publish and follow up for closure
• Ensure adherence to conduct risk policies and processes.
• Support in clean up exercises in terms of KYC, CR&FATCA, account closure, reconciliations, product closure etc are being managed by the relevant unit on timely basis within Retail Bank
• Arranging for training / awareness sessions for retail staff on compliance, fraud, risk and any regulatory or risk requirements
• Ensure to follow the process of preventive fraud measures as first line of defense
• Ensure to review all fraud system alerts, investigate and resolve as per the process
• Prepare management dashboards for preventive fraud alerts, root cause and corrective actions
• Manage all CBUAE reporting dashboards, track exceptions and implement corrective actions as required
• Review all digital onboarding accounts for exceptions and liaise with respective channel teams for improvements

Job Requirements (Qualifications/Experience):

• Bachelor degree is required
• Capability in data analysis and interpretation for management insights
• Effective communication skills in English and Arabic