Fraud Prevention & Investigations Lead (Retail Banking)

Emirates Islamic; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Emirates Islamic is seeking a Fraud Analyst to review retail credit applications for fraud indicators and coordinate with the Fraud Investigation team in Dubai. The role emphasizes timely review of alerts, investigations, and escalating suspicious cases.

You will identify gaps in processes and contribute to the development and implementation of fraud prevention policies and monitoring systems, while liaising with Retail Credit, stakeholders and card networks.

Qualifications

• Bachelor's Degree or High School Diploma, preferably in Business, Finance or a related field.
• Minimum 3–4 years of banking experience, preferably in Retail Banking, Credit Operations or Fraud Management.
• Experience in fraud prevention, particularly within credit cards and retail banking.
• Good understanding of retail credit processes, fraud detection and risk controls.
• Strong analytical, investigative and problem-solving skills with high attention to detail.
• Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
• Excellent communication and stakeholder management skills.
• Ability to handle confidential information and work effectively in a team.

Responsibilities

• Review retail credit applications and supporting documents to identify potential fraud indicators and prevent fraudulent applications.
• Monitor fraud alerts, triggers and application workflows, ensuring timely review and escalation of suspicious cases.
• Conduct preliminary investigations into suspected fraud cases and coordinate with the Fraud Investigation team.
• Identify gaps in existing processes and recommend improvements to strengthen fraud prevention controls.
• Support the development and implementation of fraud prevention policies, procedures and monitoring systems.
• Liaise with Retail Credit, internal stakeholders and card networks to address fraud-related concerns.
• Support fraud awareness and training initiatives for frontline and underwriting teams.

Skills

Fraud prevention

Retail banking

Analytical skills

Stakeholder management

Excel

Communication skills

Education

Bachelor's Degree or High School Diploma in Business/Finance

Job description

Emirates Islamic is seeking a Fraud Analyst to review retail credit applications for fraud indicators and coordinate with the Fraud Investigation team in Dubai. The role emphasizes timely review of alerts, investigations, and escalating suspicious cases.

You will identify gaps in processes and contribute to the development and implementation of fraud prevention policies and monitoring systems, while liaising with Retail Credit, stakeholders and card networks.