Global Luxury Front Office Supervisor

Meliá Hotels International; Dubai; On-site; AED 120,000 - 180,000; Full time

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Job summary

Meliá Hotels International is seeking dynamic professionals to lead and develop the Front Office team in Dubai. The role emphasizes representing the Front Office Manager and ensuring a high standard of guest service across arrival and departure experiences.

You'll work closely with other departments to deliver a seamless hotel experience, actively engage guests with location guidance and service information, and maintain professional presentation of the hotel to reflect our luxury brand and

Responsibilities

• Representation of the Front Office Manager and Front Office Assistant Manager
• Development and introduction of standards at the front office area as well as the subsequent support of the front office team
• Check-in / -out as well as the individual greeting and farewell of our guests
• Close cooperation with all departments for a unique hotel experience
• Professional presentation of our hotel through active, personal guest and customer contact
• Advising our guests on the location, facilities and the full range of services on offer
• Ensuring quality standards

Job description

Meliá Hotels International is seeking dynamic professionals to lead and develop the Front Office team in Dubai. The role emphasizes representing the Front Office Manager and ensuring a high standard of guest service across arrival and departure experiences.

You'll work closely with other departments to deliver a seamless hotel experience, actively engage guests with location guidance and service information, and maintain professional presentation of the hotel to reflect our luxury brand and