Global IT & Systems Administrator (Arabic/English)

INFINOX LIMITED; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

INFINOX LIMITED, a global online CFD brokerage, seeks an IT & System Administrator for its Dubai office. You will own key business applications, provide hands-on onsite and remote IT support, and liaise with our global IT team to align technology with business needs.

The candidate must be fluent in both Arabic and English, have strong problem-solving skills, and work independently within a distributed global team.

Qualifications

• 5+ years of experience in an IT support role.
• Strong knowledge of Windows OS and hardware troubleshooting.
• Hands-on experience with Microsoft 365 or Google Workspace administration.
• Experience in using ITSM platforms DeskPro, ServiceNow or Jira.
• Excellent problem-solving and the ability to learn new technologies quickly.
• High communication skills with a customer-focused attitude.
• A strong sense of ownership and responsibility.
• Ability to work independently while being part of a distributed global team.
• Proficiency in both Arabic & English language.

Responsibilities

• Provide hands-on deskside IT support in a Windows-based local office.
• Contribute to the global IT service desk queue (DeskPro) resolving tickets.
• Administer core platforms: Microsoft 365 and Google Workspace.
• Assist Identity and Access Management and VOIP support.
• Own application support as SME for business tools and vendor escalations.

Skills

Problem-solving

Customer-focused communication

Ownership & responsibility

Independent working

Arabic & English fluency

Tools

DeskPro

ServiceNow

Jira

Windows OS

Google Workspace administration

Microsoft 365 administration

Job description

INFINOX LIMITED, a global online CFD brokerage, seeks an IT & System Administrator for its Dubai office. You will own key business applications, provide hands-on onsite and remote IT support, and liaise with our global IT team to align technology with business needs.

The candidate must be fluent in both Arabic and English, have strong problem-solving skills, and work independently within a distributed global team.