Global Cargo Commercial Partnerships Lead

Emirates Airlines - Other locations; Dubai; On-site; AED 180,000 - 250,000; Full time

Benefits offered by this job

Flight discounts

Hotel discounts

Travel benefits

Job summary

Emirates Group is seeking a Cargo Freighter Commercial Officer to manage key customer accounts, Blocked Space Agreements, and strategic partnerships. The role focuses on delivering tailored cargo solutions, data accuracy, and proactive process improvements from Dubai hub.

You will develop reports, support meetings with customers and partners, and drive growth through collaboration with internal stakeholders, ensuring high service quality and value-added offerings.

Qualifications

• Bachelor's degree or honours (12+3) required.
• Minimum 3+ years of experience in Logistics, Cargo or air cargo industry.
• Completion of approved Cargo Acceptance and Handling courses including Special Cargo.
• Experience in Handling and Acceptance, Cargo Product Knowledge, Advanced Load Control and Freighter Load.

Responsibilities

• Ascertain and collate data related to contracted flights in systems.
• Ensure data accuracy in systems used for accounting and reports.
• Recommend improvements to management for continual account handling and growth.
• Develop key reports and coordinate regular meetings with customers/partners.
• Maintain regular communication with customers to develop customised solutions and add value-added services.
• Monitor performance metrics (volumes, revenue, on-time) to assess agreement effectiveness.
• Set up Block Space Agreements (BSA) with agents/customers in cargo operations.
• Develop partnerships with other airlines and drive collaboration initiatives.
• Support in new agreements, integration plans, and operational processes.
• Assess partnership effectiveness and report findings to leadership.

Skills

Cargo Handling

Load Control

Freighter Load

Cargo Product Knowledge

IATA regulations

Education

Bachelor's degree or honours

Cargo Acceptance and Handling courses including Special Cargo

Job description

Emirates Group is seeking a Cargo Freighter Commercial Officer to manage key customer accounts, Blocked Space Agreements, and strategic partnerships. The role focuses on delivering tailored cargo solutions, data accuracy, and proactive process improvements from Dubai hub.

You will develop reports, support meetings with customers and partners, and drive growth through collaboration with internal stakeholders, ensuring high service quality and value-added offerings.