Cargo Operations & Contracts Specialist

Emirates Airlines - Other locations; Dubai; On-site; AED 300,000 - 420,000; Full time

Benefits offered by this job

Flight & hotel discounts

Job summary

Emirates Group in Dubai seeks a Cargo Operations Services Officer to manage tender activities, supplier performance, and station start-ups across the network. You will ensure timely evaluations, maintain agreements, and support GHA changes and contract renewals.

The role involves coordinating with procurement, regional operations, and cargo managers, as well as preparing reports and ensuring compliant, efficient ground handling operations.

Qualifications

• Bachelor's degree or equivalent.
• Minimum 5+ years' experience in an air cargo operational environment.
• Experience in airport cargo operations related areas.

Responsibilities

• Execute tenders in coordination with GPSC, RMO, and Cargo Managers, ensuring adherence to tender processes.
• Plan and execute site inspections, readiness reports, and transition plans for new GHAs with RMOs and outstation teams.
• Support supplier negotiations and develop/start-up/changeover plans in line with procurement policies.
• Collate GHA performance data to identify SLA gaps across safety, customer service, claims, and efficiency.
• Prepare charge notes for short-notice charters and assess ground handling capabilities for freighter operations.
• Maintain and update checklists and evaluation tools; research industry data and performance analyses to support GHA decisions.
• Share contract/SLA information with stakeholders and monitor spend; develop digital data repositories.

Job description

Emirates Group in Dubai seeks a Cargo Operations Services Officer to manage tender activities, supplier performance, and station start-ups across the network. You will ensure timely evaluations, maintain agreements, and support GHA changes and contract renewals.

The role involves coordinating with procurement, regional operations, and cargo managers, as well as preparing reports and ensuring compliant, efficient ground handling operations.