Head of Sales Effectiveness & Commercial Enablement

The Emirates Group; Abu Dhabi; On-site; AED 480,000 - 840,000; Full time

Job summary

Emirates SkyCargo is seeking a seasoned Commercial Leader to drive sales effectiveness and technology adoption across its global sales teams. You will shape the commercial capability, governance, and reporting, enabling better customer outcomes and sustainable growth.

The role focuses on leading transformation initiatives, engaging senior stakeholders, and aligning commercial plans with corporate priorities, while delivering high-impact events and performance dashboards.

Qualifications

• 10+ years in commercial, sales operations or business support environments.
• Experience leading business transformation and change programmes.
• Ability to engage senior stakeholders and drive cross-functional initiatives.
• Strong analytical, communication and reporting capabilities.

Responsibilities

• Lead sales effectiveness strategy and transformation initiatives across global sales.
• Collaborate with stakeholders to prioritise technology investments and processes.
• Develop global performance frameworks for partners and events, including conferences.
• Provide governance, reporting, and communications on product updates and commercial needs.

Skills

Commercial operations

Sales operations

Change management

Strategic thinking

Analytical skills

Communication skills

Education

Degree or Honours

Tools

CRM systems

Sales enablement tools

Digital platforms

Job description

Emirates SkyCargo is seeking a seasoned Commercial Leader to drive sales effectiveness and technology adoption across its global sales teams. You will shape the commercial capability, governance, and reporting, enabling better customer outcomes and sustainable growth.

The role focuses on leading transformation initiatives, engaging senior stakeholders, and aligning commercial plans with corporate priorities, while delivering high-impact events and performance dashboards.