Engagement Manager

K&K Global Talent Solutions INC.; Dubai; On-site; AED 260,000 - 420,000; Full time

Job summary

K&K Global Talents is seeking an Engagement Manager in the UAE to lead client relationships and drive business development across Energy, Services and Government sectors. You will manage complex engagements, coordinate with delivery teams, and craft winning proposals in a fast-paced environment.

Excellent stakeholder management skills and a track record of growing accounts are essential. The role involves negotiating MSAs, pricing and working across multi-location teams.

Qualifications

• Track record of farming business solutions and managing client relationships.
• Strong business development and account management capabilities.
• Proven experience growing existing accounts.
• Experience interacting with C-/CXO-level client contacts.
• Understanding of Global Delivery Model and IT services industry.
• Experience leading large multi-location consulting engagements.
• Proposal creation and leading proposal presentations.
• Strong leadership, communication and presentation skills.
• Extensive IT and business consulting project experience.
• Extensive UAE Oil & Gas and government client experience.

Responsibilities

• Manage client relationships and drive business development across sectors.
• Lead client presentations, workshops, and negotiate pricing/MSAs.
• Collaborate with delivery teams on staffing and prevent escalations.
• Develop proposals and solutions aligned with client RFPs.
• Foster alliances with relevant product/service vendors.
• Maintain hygiene in account operations and governance.
• Drive opportunities across Energy, Services and Government sectors.

Skills

Farming business solutions & client mg

Business development & account mgmt

Growing existing accounts

C/C-1 level stakeholder mgmt

Global Delivery Model understanding

Multi-location consulting leadership

Proposal creation & presentations

Leadership & communication

IT & business consulting experience

UAE Oil & Gas & government experience

Job description

K&K Global Talents is an international recruiting agency that has been providing technical resources globally since 1993. This position is with one of our clients in UAE who is actively hiring candidates to expand their teams.

Job Title: Engagement Manager

Location : Dubai/Abu Dhabi (UAE)

Employment Type: FTE

Job Description:

As an EM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customer across Energy, Services and Government sectors

Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client

Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations

Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes

Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement

Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects

Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client

Provide necessary input for building alliances with relevant product / service vendors

Ensure hygiene is maintained on account operations

Create proposals and solutions in line with requirements in the RFPs shared by the clients

Proactively take Infosys offerings to the prospects in the industry

Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations

Qualifications:

• Track-record of successfully farming business solutions and client management in customer engagements
• Strong Business Development (Framing current accounts) / Relationship management / Account management is required
• Strong Account Management experience where you have grown existing accounts.
• Track record of interacting and building relationship with C / C-1 level client contacts.
• Reasonable understanding of Global Delivery Model and IT service industry.
• Experience managing large multi-location consulting engagement teams’ desirable.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Extensive experience working with Large UAE Oil & Gas companies and Government entities