Generalist Human Resources Officer

SupportFinity™; Al Ain; On-site; AED 90,000 - 130,000; Full time

Job summary

As It Should Be is seeking a Generalist HR Officer to bring structure, accuracy and calm professionalism to our HR function on-site at our UAE farm in Al Ain region.

You will manage the full recruitment cycle, onboarding, probation reviews, disciplinary actions, and training delivery while ensuring payroll and records are accurate and compliant with UAE law. Strong communication and follow-up are essential for success.

Qualifications

• Excellent recruitment ability — screening, interviewing and selecting confidently.
• Strong knowledge of HR procedures including disciplinaries and documentation.
• Clear written communication and high attention to detail.
• Strong follow-up habits — nothing is left incomplete.
• Professional, calm and organised.

Responsibilities

• Talent Acquisition (Recruitment Excellence) and managing the full recruitment cycle from advert to offer.
• Screening candidates clearly against role criteria and conducting structured interviews.
• Coordinating interviews and documenting selection decisions; onboarding.
• Handling disciplinaries, investigations and performance cases; letters and minutes.
• Managing probation reviews, training delivery and compliance records.
• Payroll amendments, attendance data, benefits administration and HR reporting.
• Maintaining HR policies, employee files and UAE labour law updates.
• Producing reports for management: headcount, recruitment status, attendance, training compliance.

Skills

Talent Acquisition

Interviewing

Onboarding

Employee Relations

Performance Management

HR Compliance

Data & Records Management

Job description

People. Process. Precision.

At As It Should Be, we set exceptionally high standards, for our products, our animals and our people. We are looking for a Generalist Human Resources Officer who brings structure, accuracy and calm professionalism to every aspect of the HR function.

The successful applicant will be required to reside on-site, at our farm in Al Hiyar, UAE.

This role requires someone who is excellent at recruitment, confident in employee relations, carries our determination to make this a fully engaged and wonderful place to work and is meticulous with data, records and follow‑up.

What You’ll Be Doing

• Talent Acquisition (Recruitment Excellence)
• Managing the full recruitment cycle from advert to offer.
• Screening candidates clearly against role criteria.
• Conducting strong, structured interviews.
• Coordinating interviews and documenting selection decisions.
• Managing onboarding and ensuring new joiners complete all requirements.
• Employee Relations (Capable & Confident)
• Handling disciplinaries, investigations and performance cases.
• Preparing letters, minutes and case documents to a high standard.
• Managing probation reviews and follow‑ups.
• Ensuring all actions align with employment law and policy.
• Training & Development
• Writing and delivering simple, practical training sessions for staff.
• Managing training attendance, sign‑offs and compliance records.
• Following up on missing training until fully closed.
• Performance Management
• Driving KPIs, appraisals and review cycles.
• Tracking PIPs and performance follow‑up actions.
• Payroll & Monthly HR Changes
• Submitting payroll amendments accurately (new joiners, leavers, deductions).
• Checking and verifying overtime sheets and approvals.
• Ensuring accurate attendance, leave and sickness data is sent to Finance.
• Compensation & Benefits Administration
• Managing medical insurance updates, claims and renewals.
• Handling allowances, entitlements and benefit‑related documentation.
• Attendance & Leave Administration
• Maintaining attendance logs daily.
• Monitoring lateness, absence and leave balances.
• Following up on inconsistencies or patterns.
• Onboarding & Offboarding
• Preparing contracts, welcome packs and orientation schedules.
• Ensuring all joining documents are complete.
• Managing smooth resignations, exits and final settlements.
• Employee Engagement & Culture
• Supporting simple engagement activities and internal communication.
• Tracking morale indicators and welfare trends.
• Welfare & Wellbeing
• Conducting periodic welfare checks with documented outcomes.
• Supporting basic wellbeing initiatives across the site.
• HR Policies & Compliance
• Ensuring policies are followed consistently.
• Updating documents in line with UAE labour law.
• Maintaining clean, compliant employee files.
• HR Administration
• Preparing letters, memos and internal HR documentation.
• Tracking probation, renewals, confirmations and changes.
• HR Reporting

Producing Reports For Management

• headcount
• recruitment status
• attendance & overtime
• training compliance
• retention & turnover trends
• Workforce Planning Support
• Tracking vacancies and manpower needs.
• Supporting annual and quarterly workforce planning.

What You Bring

• Excellent recruitment ability — screening, interviewing and selecting confidently.
• Strong knowledge of HR procedures including disciplinaries and documentation.
• Clear written communication and high attention to detail.
• Strong follow-up habits — nothing is left incomplete.
• Professional, calm and organised.

MEASURABLE KPIs

• Recruitment Performance
• Time-to-Fill: Operations roles: ≤ 14 days, Admin roles: ≤ 21 days, Specialist roles: ≤ 30 days,
• Offer Acceptance Rate: ≥ 90%
• Onboarding Completion: 100% of new joiners have full documentation within 3 working days of start date.
• Recruitment Tracker Accuracy: 100% up to date at all times.
• Employee Relations
• Case Documentation Accuracy: 100% complete (letters, minutes, evidence packs).
• ER Timelines: All disciplinary/investigation steps completed within set policy timelines.
• Probation Review Timeliness: 100% of probation reviews completed on or before the due date.
• PIP Compliance: All PIP reviews documented and followed up within 7 days of scheduled check‑ins.
• Training & Development
• Training Delivery: All scheduled sessions delivered on time each month.
• Training Documentation: 100% sign‑offs and attendance sheets filed within 48 hours of training.
• Training Matrix Accuracy: 100% accuracy and updated weekly.
• Overdue Training Follow‑Up: All pending training items followed up within 3 working days.
• Payroll & Monthly HR Changes
• Payroll Submission Accuracy: 0% error rate across monthly submissions.
• Overtime Verification: All overtime sheets reviewed and verified within 48 hours of receipt.
• Attendance Reconciliation: Daily attendance completed with discrepancies resolved within 24–48 hours.
• Welfare, Engagement & Retention
• Welfare Checks: 100% of scheduled checks completed and documented each cycle.
• Retention Tracking: Monthly turnover report delivered on time with accurate data.
• Probation Pass Rate: ≥ 85% (indicator of good recruitment quality).
• Engagement Activities: Minimum 1 engagement action delivered per month.
• HR Compliance & Administration
• Employee File Completion: 100% compliance, no missing documents.
• Policy Compliance: Zero repeated policy breaches due to HR process gaps.
• Reporting Timeliness: All HR reports delivered by agreed deadlines every month.
• Legal Compliance: 100% alignment with UAE Labour Law for all HR procedures.

VALUES & BEHAVIOURS

• Integrity & Confidentiality
• Handles sensitive information with absolute discretion.
• Acts with fairness, consistency and professionalism at all times.
• Ensures all HR actions reflect As It Should Be’s ethical standards.
• Attention to Detail
• Notices errors, inconsistencies and missing documents instantly.
• Keeps trackers, files and reports immaculate.
• Ensures complete accuracy in communication, records and payroll inputs.
• Accountability & Ownership
• Takes responsibility for deadlines, follow‑ups and outcomes.
• Does not wait to be reminded; drives tasks to full completion.
• Owns recruitment quality, ER accuracy and data integrity.
• Communication & Clarity
• Speaks and writes in a clear, structured and respectful manner.
• Ensures instructions, outcomes and expectations are always documented.
• Communicates professionally with staff at all levels.
• Professional Calm & Reliability
• Remains composed during ER cases, staff issues or high-volume periods.
• Is consistently present, responsive and dependable on‑site.
• Builds trust through fairness, consistency and steady judgement.
• Problem‑Solving & Initiative
• Identifies problems early and proposes practical solutions.
• Follows through until issues are fully resolved.
• Improves processes rather than working around them.
• Organisation & Discipline
• Manages time effectively and prioritises with purpose.
• Ensures no backlog in documentation, training or ER cases.
• Structures workload around clear deadlines and HR cycles.
• Respect & People‑Centred Behaviour
• Treats all employees with dignity, even during difficult conversations.
• Conducts welfare checks sincerely and professionally.
• Acts as a stable, supportive presence on site.

Why Join As It Should Be?

Because we’re shaping a workplace where structure, fairness and professionalism are the norm. If you excel in recruitment, handle ER with confidence, and maintain impeccably organised HR operations, we would love to hear from you.

About the company

As It Should Be