General Manager, UAE - Cash

Brink's; Dubai; On-site; AED 700,000 - 1,200,000; Full time

Job summary

Brink's Global Services in the UAE seeks a commercially minded General Manager to lead UAE Cash Management, AMS, and DRS within an established JV, with full P&L responsibility and governance. You will shape strategy, drive profitability, manage regional partnerships, and ensure compliant, high‑quality service delivery across all operations while mentoring the leadership team.

The role requires resilience, strategic vision, and the ability to align cross-border stakeholders to growth targets and

Qualifications

• Proven track record in strategic leadership and business planning.
• Experience delivering profit and growth in complex multi-stakeholder environments.
• Ability to manage joint ventures and mergers in volatile markets.
• Strong stakeholder and executive-level communication skills.

Responsibilities

• Develop strategies and plans based on market conditions and trends.
• Own full P&L for the UAE JV and drive profitability.
• Lead operational delivery and regulatory compliance across all units.
• Mentor leadership teams and align regional and local objectives.
• Build and maintain senior relationships with key customers and partners.
• Ensure safe, compliant, and high-quality service delivery.

Skills

Strategic leadership

P&L management

JV/M&A familiarity

Stakeholder management

Operations leadership

Job description

Brink's Global Services is seeking a commercially minded, strategic, and resilient General Manager to lead UAE Cash Management, AMS (ATM Managed Services), and DRS (Digital Retail Solutions) operations through its continued phase of growth within an established Joint Venture structure. The role carries comprehensive accountability for financial performance, operational delivery, people leadership, and regulatory compliance and will lead all operations for the Joint Venture (JV), ensuring complete P&L, robust financial governance, compliance, and strategic support to drive profitability and sustainable growth. This role will act as a key business partner to the JV leadership team, providing insights and recommendations to optimize business performance.

Principal Accountabilities:

• Develop strategies, policies and operational/commercial/marketing plans based on current and future market conditions and trends.

• Ability to manage and work with mergers and JV's is a key to the role.

• Communicate a compelling vision, which creates a focus and shared sense of purpose and values for all employees.

• Own full P&L driving high performance, seeking out unnecessary spending, driving resolution on underperforming areas, and maximizing opportunities for revenue growth.

• Anchor strong partnership with regional teams, ensuring operational continuity while jointly enabling the business strategy.

• Maximize economic value added through continued growth in profitable sales within a competitive price structure and through effective cost controls.

• Create an environment that encourages excellence and creativity, develops efficient and effective work processes and ensures the delivery of quality service.

• Gain in-depth knowledge of customers and their perspective through internal knowledge collection and customer facing methodologies to strategically focus on optimizing all aspects of the Brinks commercial activities, to drive profitable growth.

• Actively manage key accounts to develop and maintain client relationships by working directly with customers to ensure all requirements of their business are understood and accurately reflected in the delivery of service at the local.

• Ensure adequate human, financial, technical, and other resources are made available to meet business needs.

• Develop and maintain senior level relationships with key customers, relevant third parties and opinion leaders.

• Ensure fiscal and legal compliance with applicable laws and statutes.

• Develop and execute best practices and technology to create more effective work processes, manage costs and ensure the consistent delivery of high-quality service as the business continues to grow.

• Ensure that all employees understand and commit to the mission and business strategies set for the Company.

• Be actively involved with developing, engineering and promoting end-to-end risk solutions.

• Assess the competence and performance levels of key management employees and ensure that necessary succession is in place for critical positions and that development plans are in place for all key employees.

• Ensure secure, safe, efficient and customer-oriented handling of the operations according to the Brink's standards, processes and procedures as outlined in the Business and Procedures Manual.

• Ensure secure, safe, and compliant operations in line with Brink's global standards and UAE regulatory requirements.

• Lead and mentor the leadership team to operate as a cohesive, high-performing management group.

At Brink's, everything we do is guided by our culture and core values. These core values govern their actions every day, and reflect what is truly important to them as an organization.

At Brink's, the goal is to provide a safe, professional and diverse work environment for their customers and employees. The following core values drive the organization:

Safety, Continuous Improvement, Engagement, Customer Focus, Integrity, Diversity & Inclusion.

By continuously pursuing improvement, they deliver consistent levels of quality through innovative technology, value-added solutions and streamlined operations.

Lead by example and champion the values and behaviours of the organization to promote a positive high performing culture.