Senior Manager - Cash Solutions & Channels

Abu Dhabi Islamic Bank PJSC; Abu Dhabi; On-site; AED 250,000 - 300,000; Full time

Job summary

A prominent banking institution is seeking a Senior Manager for Cash Solutions & Channels in Abu Dhabi, UAE. The ideal candidate will manage a suite of cash management products, ensuring all offerings are Shariah-compliant. Responsibilities include market research, establishing product roadmaps, and leading corporate channel strategies to maximize customer engagement and growth. Candidates should possess a bachelor's degree and relevant experience, along with strong analytical, interpersonal, and communication skills. Competitive compensation package offered.

Qualifications

• Experience in rolling out cash products in similar countries.
• Knowledge in Shariah-compliant cash products.
• Robust understanding of different cash systems.
• Good interpersonal and communication skills.
• Self-motivated with strong analytical and problem-solving skills.
• Detail-oriented and able to work under pressure.

Responsibilities

• Manage the full suite of cash management products.
• Support in defining and prioritizing cash products road map.
• Ensure all products are Shariah-compliant.
• Conduct market research and monitor client trends.
• Lead corporate channel strategy.
• Drive customer adoption and usage growth of cash management services.

Skills

Shariah-compliant cash products

Stakeholder management

Teamwork

Analytical skills

Problem-solving

Interpersonal skills

Documentation

Education

Bachelor's degree or equivalent

Tools

Cash management systems

Job description

Overview

Senior Manager - Cash Solutions & Channels • Location: Abu Dhabi, United Arab Emirates

Role & Responsibilities

• Manage the full suite of cash management products, including: Collections (receivables, virtual accounts, e-collections); Payments (local, cross-border, bulk payments); Liquidity & cash concentration solutions.
• Support in defining and prioritizing cash products road map with reference to customer needs, competitive landscape, regulations, and bottom line to increase stakeholder value.
• Ensure all products are Shariah-compliant and aligned with ADIB’s Islamic banking principles.
• Conceptualization of new cash products encompassing development of product structure, processes and documentation.
• Conduct market research and monitor/analyze client and industry trends, including competitor banks’ product capabilities; work with stakeholders to enhance existing products and develop insights, product offering, and potential solutions for clients.
• Ensure product gaps and opportunities for product market penetration and commercialization are managed properly.
• Development of business cases and requirement specifications to support new product recommendations.
• Creating detailed product programs and processes for cash products in coordination with legal, Sharia and different stakeholders in Channels & Integration.
• Lead corporate channel strategy across:
  • Corporate Online Banking
  • Host-to-Host (H2H)
  • API / Open Banking integrations
  • SWIFT connectivity (MT/MX, FileAct)
  • Digital Onboarding
  • ICCS corporate for remote cheque scanning
• Develop GTB customer delivery channels and products to align with the Bank's strategic intent to maximize growth, enhance value, and establish leadership in Transaction Banking.
• Define a clear channel strategy and a channel evolution roadmap considering global/local trends, business needs, customer experience and the overall digital bank vision.
• Responsible for cash management channel development from conceptualization to commercialization across UAE and IBG countries.
• Oversee onboarding, integration, testing, and go-live for corporate clients.
• Partner with IT, digital, and operations teams to deliver seamless integrations and ensure high availability, scalability, security, and straight through processing (STP).
• Act as a subject matter expert for corporate cash solutions during sales pitches, RFPs, and client discussions.
• Identify and implement innovative solutions and capabilities that enhance channels’ ability to attract and retain GTB clients, incorporating and integrating different product features.
• Support Relationship Managers in structuring complex cash and channel solutions.
• Drive customer adoption, usage growth, and retention of cash management services.
• Aim to achieve target NPS of digital channels and explore opportunities to enhance the customer experience.
• Contribute to cash management revenue targets, pricing discipline, and profitability.
• Monitor KPIs such as transaction volumes, client penetration, channel adoption, and service quality.
• Identify cross-sell and upsell opportunities within the corporate portfolio.
• Support GTB fee revenues through cash solutions and Channels’ enhancements and protect the business from revenue leakages.
• Ensure adherence to regulatory requirements, internal controls, and operational risk standards.
• Manage product governance, documentation, and approvals.
• Ensure business continuity, fraud risk mitigation, and cybersecurity alignment for all channels.
• Ensure all audit, legal, security, compliance, and regulatory considerations associated with the delivery of GTB products and services are addressed and documented duly approved.
• Coordinate with key stakeholders such as legal, Shariah, compliance, operations, IT, credit, marketing and sales to ensure seamless product launch and ongoing operation.
• Maintain close coordination with project stakeholders for project delivery and commercialization of products with revenue monitoring.
• Communicate cash products updates, ensuring clear understanding of product capabilities across various customer touchpoints, including sales, relationship managers, and implementation. Coordinate and arrange regular product trainings to stakeholders.

Qualifications & Specialist Skills

• Bachelor’s degree or equivalent.
• Experience in rolling out cash products in similar countries.
• Knowledge in Shariah-compliant cash products.
• Experience in managing stakeholders and influencing product delivery.
• Robust understanding of different cash systems.
• Strong teamwork, interpersonal skills, and proven commercial track record with leadership abilities.
• Good interpersonal and communication skills, ability to produce documentation.
• Self-motivated with strong analytical and problem-solving skills.
• Detail-oriented and able to work under pressure to meet tight schedules.

Job Information

• Job Identification 3979
• Posting Date 01/21/2026, 10:37 AM
• Apply Before 02/19/2026, 10:37 AM
• Locations Abu Dhabi, Al Rowdah, Shk Rashid Bin Saeed St. 313 ADIB New Headquarters Branch, Sh. Zayed Main Branch Abu Dhabi United Arab Emirates, Abu Dhabi, AE