Executive Housekeeper - Jumeirah Burj Al Arab

Jumeirah; Dubai; On-site; AED 360,000 - 540,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

Annual leave

Colleague discounts

Job summary

Jumeirah Burj Al Arab is seeking an Executive Housekeeper to lead the pre-opening housekeeping strategy and shape the guest experience for a landmark luxury hotel in Dubai.

The ideal candidate will bring 15+ years in luxury housekeeping, extensive pre-opening experience, and a proven ability to inspire large teams, manage budgets, and collaborate with Rooms, Front Office and Engineering to deliver impeccable standards.

Qualifications

• Minimum 15 years of experience in luxury housekeeping.
• Significant pre-opening experience in luxury hotels or resorts.
• Strong leadership in large, high-profile hotel environments.

Responsibilities

• Lead the pre-opening housekeeping strategy and plan.
• Set and elevate housekeeping standards, procedures and rituals.
• Oversee operations, workforce planning, training and performance.
• Manage departmental budgets, inventories, and guest supplies.
• Collaborate with Rooms, Front Office, Engineering and external partners.
• Champion innovations in housekeeping methods and guest amenities.

Skills

Leadership

Pre-opening experience

Operations management

Budgeting

Team leadership

Tools

Opera PMS

Excel

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Burj Al Arab is more than a hotel, it is a global icon of luxury hospitality. Since opening in 1999, it has defined the pinnacle of the industry, setting new benchmarks in personalised service and creating truly unforgettable guest experiences.

Today, it enters a bold and defining new chapter. After more than 25 years at the forefront of the industry, the property will undergo a carefully considered restoration led by renowned designer Tristan Auer, bringing a refined contemporary vision while preserving the legacy, craftsmanship, and spirit of this extraordinary landmark.

About the Job

An exciting opportunity has arisen for an Executive Housekeeper to join Jumeirah Burj Al Arab.

The main duties and responsibilities of this role include:

• Lead the pre-opening Housekeeping strategy for Jumeirah Burj Al Arab, shaping the full pre-launch plan across service standards, guest experience rituals, operating equipment, OS&E selection and procurement, recruitment, training and operational implementation ahead of opening.
• Set, embed and continuously elevate housekeeping standards, procedures and service rituals in line with Jumeirah’s brand expectations, ensuring every suite, public area and colleague touchpoint reflects immaculate care, precision and thoughtful detail.
• Oversee departmental operations, workforce planning, training and team performance, inspiring a highly engaged Housekeeping team that is empowered, accountable and committed to delivering exceptional guest experiences.
• Manage departmental budgets, inventories, linen, uniforms, operating equipment and guest supplies with strong commercial discipline, ensuring effective cost control while upholding the quality and refinement expected of Jumeirah Burj Al Arab.
• Partner closely with Rooms, Front Office, Engineering and external suppliers to ensure seamless operational readiness, timely maintenance, efficient repairs and a beautifully cared-for hotel environment throughout the pre-opening phase and beyond.
• Champion innovation in housekeeping methods, equipment, products and guest amenities, benchmarking against leading luxury hotels globally to keep Jumeirah Burj Al Arab at the forefront of distinctive, purposeful and inspiring hospitality.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 15 years’ experience in housekeeping operations within luxury hospitality, including substantial leadership experience in a complex, high-profile hotel environment.
• Significant pre-opening experience within luxury hotels or resorts is essential, with the confidence to build plans, mobilise teams and translate brand ambition into operational readiness.
• Strong understanding of the difference between pre-opening and operating environments, with the hands-on approach, agility and judgement required to move from planning through to successful implementation.
• Solution-oriented leadership style, with the resilience, pace and composure to lead large, diverse teams in a dynamic Dubai environment, creating a culture of pride, precision and continuous improvement.
• Strong operational and financial acumen, with experience managing departmental budgets, inventories, quality audits, policies, procedures and compliance standards while translating luxury guest expectations into impeccable execution.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)