General Manager

ABC Cargo & Courier; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

ABC Cargo UAE is seeking a General Manager to lead cargo and courier operations in the United Arab Emirates. The role focuses on improving business performance, profitability, and sustainable growth across multiple branches.

The candidate will oversee branch operations, drive sales growth, optimize service quality, and strengthen governance and reporting. Significant leadership experience in UAE/GCC logistics and a relevant degree are required.

Qualifications

• Ten years in cargo, courier, or logistics with at least five in senior management.
• MBA or postgraduate qualifications preferred.
• Strong leadership and strategic thinking required.

Responsibilities

• Lead branch operations and teams to deliver reliable, efficient service.
• Manage operational performance, budgets, profitability, and cost control.
• Drive sales growth, customer retention, and business development.
• Improve shipment turnaround times, service quality, and customer satisfaction.
• Strengthen operational processes, performance reporting, and compliance.
• Develop department heads and ensure accountability across teams.

Skills

Leadership

Communication

Negotiation

Problem solving

Education

Bachelor's degree in Business Administration / Logistics / SCM

MBA or postgraduate qualification

Job description

WE’RE HIRING: GENERAL MANAGER

ABC Cargo UAE | United Arab Emirates

ABC Cargo UAE is seeking an experienced General Manager to lead cargo and courier operations, improve business performance, and drive sustainable growth.

KEY RESPONSIBILITIES

• Lead branch operations and teams to deliver reliable, efficient service.
• Manage operational performance, budgets, profitability, and cost control.
• Drive sales growth, customer retention, and business development.
• Improve shipment turnaround times, service quality, and customer satisfaction.
• Strengthen operational processes, performance reporting, and compliance.
• Develop department heads and ensure accountability across teams.

CANDIDATE REQUIREMENTS

• Minimum 10 years of experience in cargo, courier, or logistics, including at least 5 years in a senior management role.
• UAE or GCC logistics management experience is preferred.
• Strong knowledge of the UAE market and multi-branch operations.
• Demonstrated ability to manage financial performance and achieve operational targets.
• Strong leadership, communication, negotiation, and problem‑solving skills.
• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline.
• An MBA or relevant postgraduate qualification is preferred.

Location: United Arab Emirates