General Manager

Abdulla Al Masaood and Sons Group (AMS Group); Dubai; On-site; AED 900,000 - 1,200,000; Full time

Job summary

Abdulla Al Masaood and Sons Group (AMS Group) seeks a dynamic General Manager for its automotive dealership team in Dubai. You will lead daily operations, craft long-term strategy, and drive financial performance with a commercial mindset.

The role requires 5–8 years of leadership in the automotive sector, UAE market experience, and a strong track record in sales and aftersales leadership. A UAE driving license is mandatory for travel between branches.

Qualifications

• 5–8 years of proven leadership experience in the automotive sector.
• Experience managing sales and aftersales operations.
• Bachelor's degree in a relevant discipline.
• Mandatory UAE market experience in automotive.
• Valid UAE driving license suitable for travel between branches.

Responsibilities

• Formulate annual business plans and operational strategies.
• Lead budgeting, control resources, and manage overheads.
• Drive multi-department performance and coaching.
• Oversee daily sales and aftersales operations to meet targets.
• Develop and execute strategic sales and marketing initiatives.

Skills

Leadership

Communication

Interpersonal skills

Strategic planning

Sales & marketing management

Education

Bachelor's degree

Job description

Role Overview

We are seeking a dynamic General Manager to lead our high-performing automotive dealership team. As part of our Specialized Sports Equipment team in Dubai you ll work in an ONSITE environment leading daily operations and long-term strategy with a commercial mindset. The role combines responsibility for financial performance, operational excellence and cultivating elite customer-focused teams all within a fast-evolving and competitive automotive market.

Responsibilities

Formulate annual business plans and operational strategies by analyzing automotive market shifts and economic trends. Lead the annual budgeting process maintaining strict control over dealership resources, expenses, and overheads to achieve or surpass financial goals. Cascade annual objectives into actionable daily, weekly and monthly targets for department managers proactively monitoring and addressing shortfalls through targeted action plans. Develop a high-performing management team via active coaching, clear communication, structured career development and robust training initiatives. Implement and manage a consistent performance appraisal system conducting regular staff reviews and providing constructive feedback to all levels including the Group General Manager. Source and select top talent according to corporate recruitment policies partnering with the Group General Manager for disciplinary actions or personnel matters. Champion a culture of elite customer care across all departments ensuring immediate and professional resolution of customer complaints within strict manufacturer guidelines. Safeguard all corporate assets and intellectual property overseeing maintenance of buildings, equipment and facilities to corporate standards. Guarantee compliance with local statutory regulations, legal mandates and workplace health and safety protocols to eliminate risk. Direct and oversee daily sales and aftersales operations ensuring consistent attainment of targets. Develop and execute strategic sales and marketing initiatives to drive revenue and expand market share. Inspire and manage multi-departmental teams to foster high performance and collaboration. Maintain strong relationships with key customers, partners and stakeholders. Ensure all operations adhere to manufacturer standards, performance frameworks and audit compliance. Monitor branch financial, operational and customer service KPIs intervening promptly where performance lags. Visit multiple branches to conduct operational reviews, enforce controls and develop teams. Lead high-stakes problem-solving for customer or operational issues as they arise.

Must have requirements5-8 years of proven leadership experience in the automotive sector, ideally motorcycles. Demonstrated experience managing comprehensive sales and aftersales operations. Commercially astute with a strong record of achieving growth targets in dynamic, competitive environments. Outstanding leadership, communication, and interpersonal skills. Excellent planning abilities and proven high-stakes conflict resolution experience. Strategic involvement in sales and marketing management. Bachelor s degree in a relevant discipline. Mandatory UAE market experience, preferably within the automotive industry. Valid UAE driving license suitable for travel between branches. Demonstrated success managing large, multi-departmental teams. Solid understanding and execution of compliance with manufacturer standards and audit requirements.

Nice to have requirementsSelf-motivated, goal-oriented, and driven to succeed in challenging scenarios. Positive attitude and resilience in the face of setbacks or market challenges. Exceptional problem-solving abilities and a strong customer-focused mindset. Passion for motorcycles, luxury lifestyles, or premium automotive products.