Luxury Front Office Internship: Guest Services & Ops

Ennismore; Dubai; On-site; AED 17,000 - 23,000; Full time

Benefits offered by this job

Career growth

Global brand family

Collaborative culture

Learning opportunities

Job summary

Banyan Tree Dubai is seeking an enthusiastic Front Office Intern to join our luxury team. This internship offers hands-on experience in a prestigious hotel environment, supporting daily operations and guest relations while learning from seasoned professionals.

Starting February 2027, you will learn front desk procedures, guest profiles, and service standards to deliver exceptional experiences and build a strong hospitality foundation.

Qualifications

• Currently pursuing a diploma or degree in Culinary Arts, Culinary Management, Hospitality Management or a related field.
• Good communication skills in English.
• A positive attitude and willingness to learn in a professional kitchen environment.

Responsibilities

• Welcome guests warmly and assist in creating memorable arrival and departure experiences.
• Support the Front Office team with daily operations including check-ins, check-outs and enquiries.
• Learn and apply luxury service standards to deliver personalised guest experiences.
• Assist with guest requests and provide accurate information about facilities, services and local attractions.
• Gain exposure to Front Desk, Guest Relations, Concierge and other Front Office functions.

Skills

English fluency

Team player

Communication skills

Education

Diploma or Degree in Culinary Arts / Hospitality

Job description

Banyan Tree Dubai is seeking an enthusiastic Front Office Intern to join our luxury team. This internship offers hands-on experience in a prestigious hotel environment, supporting daily operations and guest relations while learning from seasoned professionals.

Starting February 2027, you will learn front desk procedures, guest profiles, and service standards to deliver exceptional experiences and build a strong hospitality foundation.