Front Office Director: Elevate Guest Experience

Hotels; Abu Dhabi; On-site; AED 167,400 - 223,200; Full time

Job summary

A leading hotel brand in Abu Dhabi is seeking a Director of Front Office to supervise the Front Office Team and ensure exceptional guest experiences. Responsibilities include overseeing operations, managing staff performance, and maximizing room occupancy. The ideal candidate must have a degree in Hotel Management, at least 3 years of supervisory experience, strong IT and leadership skills, and be committed to delivering outstanding customer service. Join us for a rewarding career in the hospitality industry.

Qualifications

• A minimum of 3 years of Front Office supervisory experience.
• Experience in managing a department and Profit and Loss account.
• Commitment to delivering high levels of customer service.

Responsibilities

• Oversee Front Office operation to maintain high standards.
• Recruit, manage, train, and develop the Front Office team.
• Maximise room occupancy using upselling techniques.

Skills

High level of IT proficiency

Excellent leadership skills

Interpersonal communication skills

Sales capabilities

Ability to work under pressure

Teamwork abilities

Flexibility

Education

Degree or diploma in Hotel Management or equivalent

Tools

Property Management Systems

Job description

A leading hotel brand in Abu Dhabi is seeking a Director of Front Office to supervise the Front Office Team and ensure exceptional guest experiences. Responsibilities include overseeing operations, managing staff performance, and maximizing room occupancy. The ideal candidate must have a degree in Hotel Management, at least 3 years of supervisory experience, strong IT and leadership skills, and be committed to delivering outstanding customer service. Join us for a rewarding career in the hospitality industry.