Front Office Coordinator

AECOM; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

AECOM in Dubai is seeking a professional receptionist to be the friendly first point of contact for clients, visitors and staff. You will manage the reception, handle calls and emails, coordinate mail and deliveries, and support general administrative operations.

The role requires a high school diploma (associate/bachelor preferred), 2+ years front-office experience, strong MS Office skills, and excellent communication.

Qualifications

• High school diploma or equivalent; associate/bachelor preferred.
• 2+ years in a front-office or administrative role.
• Proficient in Microsoft Office; strong communication.
• Organized, customer-centric and able to multitask.

Responsibilities

• Greet and assist visitors and clients in a courteous and professional manner.
• Answer, screen, and direct incoming calls and emails.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain and organize the reception area to be tidy and welcoming.
• Schedule appointments, meetings, and conference room bookings.
• Maintain and update office records, files, and databases.
• Assist with basic bookkeeping and accounting tasks.
• Coordinate travel arrangements and accommodations for staff and guests.
• Monitor and manage inventory of office supplies and equipment.
• Support event planning and coordination.
• Perform general clerical duties such as filing, photocopying, and data entry.
• Provide administrative support to management and other departments.
• Ensure compliance with office policies and procedures.

Skills

Front desk experience

MS Office proficiency

Excellent communication

Organizational skills

Multitasking

Education

High school diploma

Associate's or Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Company Description

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM are currently seeking a receptionist to be based in Dubai. The receptionist serves as the first point of contact for clients, visitors, and staff, ensuring a welcoming and professional environment. This role is responsible for managing the reception area, handling communications, and supporting administrative operations to ensure the smooth functioning of the office.

Responsibilities

• Greet and assist visitors and clients in a courteous and professional manner.
• Answer, screen, and direct incoming calls and emails.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain and organize the reception area to ensure it is tidy and welcoming.
• Schedule appointments, meetings, and conference room bookings.
• Maintain and update office records, files, and databases.
• Assist with basic bookkeeping and accounting tasks.
• Coordinate travel arrangements and accommodations for staff and guests.
• Monitor and manage inventory of office supplies and equipment.
• Support event planning and coordination.
• Perform general clerical duties such as filing, photocopying, and data entry.
• Provide administrative support to management and other departments.
• Ensure compliance with office policies and procedures.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or related field preferred.
• 2+ years of experience in a front office, receptionist, or administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional demeanor and customer-centric attitude.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

ReqID:

J10160208

Business Line:

Geography OH

Business Group:

DCS

Strategic Business Unit:

ME and Africa

Career Area:

Administration

Work Location Model:

On-Site