Front Desk Receptionist

awtar music training institute; Dubai; On-site; AED 38,000 - 51,000; Full time

Job summary

awtar music training institute in Dubai seeks a friendly Front Desk & Customer Relations Officer to greet students and visitors and manage inquiries. You will follow up on leads and convert inquiries into course registrations while coordinating lesson schedules with teachers and students.

The role requires Arabic and English fluency, strong communication, and excellent organization. On-site in Dubai with a monthly salary of AED 4,000 and a relocation/commute-ready candidate will be preferred.

Qualifications

• Bachelor’s degree required.
• Minimum 1 year of relevant experience.
• Fluent in Arabic and English, written and spoken.
• Proficient with MS Office (Word and Excel).
• Excellent communication and organization.

Responsibilities

• Greet students, parents and visitors professionally.
• Respond to phone calls and WhatsApp inquiries promptly.
• Follow up on leads to convert into course registrations.
• Schedule and coordinate music lessons with teachers and students.
• Manage data entry and daily admin tasks.

Skills

Arabic fluency

English fluency

Interpersonal skills

Communication skills

Time management

Education

Bachelor’s degree

Tools

MS Office

Word

Excel

Job description

Front Desk & Customer Relations Officer – Dubai

Job Description

We are seeking a vibrant, Arabic-speaking, professional, and organized Front Desk & Customer Relations Officer to join our team at a leading music institute in Dubai.

As the first point of contact, you will play a vital role in welcoming students and visitors, managing inquiries, following up with potential customers, and ensuring smooth daily administrative operations.

Key Responsibilities

• Front Desk & Reception: Welcome students, parents, and visitors with a warm and professional demeanor.
• Communication Management: Respond promptly and professionally to phone calls and WhatsApp inquiries.
• Customer Relations: Follow up on potential leads and customer inquiries, effectively converting them into course registrations.
• Scheduling & Coordination: Organize appointments and manage the daily scheduling of music lessons in coordination with teachers and students.
• Administrative Support: Handle data entry and perform daily administrative tasks using computer systems and office software.

Requirements

• Language Proficiency: Fluent in both Arabic and English, written and spoken.
• Interpersonal Skills: Excellent communication skills with a polite, tactful, and welcoming personality.
• Technical Skills: Proficient in using computers and Microsoft Office applications, especially Word and Excel.
• Organization: Highly organized with excellent time-management skills and the ability to multitask.
• Experience: Previous experience in customer service, reception, or front desk roles is preferred.
• Education: Bachelor’s degree is required.
• Experience Level: At least 1 year of relevant experience is required.

Compensation & Location

• Salary: AED 4,000 per month
• Location: Dubai, UAE
• Work Arrangement: On-site
• Relocation/Commute: Ability to reliably commute to Dubai or plan to relocate before starting work is required.

Languages

• Arabic: Required
• English: Required

Application Question

• Are you currently working in Dubai or able to relocate/commute to Dubai before starting the job?