Front Desk Lead: Guest Experience & Team Coach

Aloft Hotels; Al Ain; Presencial; AED 38.000 - 60.000; Jornada completa

Descripción de la vacante

Aloft Hotels in Al Ain is seeking a Front Desk Agent to handle guest check-ins, verify identities and process payments, while ensuring accurate room assignment and scheduling. You will assist guests with information, balance ledgers, and support daily operations.

The ideal candidate has a high school diploma and at least 1 year of related experience; supervisory experience is a plus. This full-time role requires professional presentation and strong guest service skills in a busy hotel

Formación

• Education: High school diploma or G.E.D. equivalent.

Responsabilidades

• Process guest check-ins, verify guest identity, form of payment, assign room and issue room key.
• Set up accurate guest accounts according to requirements and enter Marriott Rewards information.
• Ensure rates match market codes, balance and review daily reports/logs; balance and drop receipts.

Educación

High school diploma or GED

Descripción del empleo

Aloft Hotels in Al Ain is seeking a Front Desk Agent to handle guest check-ins, verify identities and process payments, while ensuring accurate room assignment and scheduling. You will assist guests with information, balance ledgers, and support daily operations.

The ideal candidate has a high school diploma and at least 1 year of related experience; supervisory experience is a plus. This full-time role requires professional presentation and strong guest service skills in a busy hotel