Front Desk Agent - Russian Speaker

kempinski; Dubai; On-site; AED 40,000 - 70,000; Full time

Job summary

Kempinski Dubai seeks a guest services associate responsible for checking-in and checking-out hotel guests in a friendly and caring manner, following Kempinski procedures and standards.

You will uphold a professional and positive image of the hotel, playing a crucial role in creating the first and last impression guests receive. Join our team to deliver warm, memorable hospitality and ensure guest satisfaction.

Qualifications

• Guest-facing role requiring friendly and caring service.
• Knowledge of Kempinski procedures and standards is essential.

Responsibilities

• Check-in and check-out hotel guests in a friendly and caring manner in line with Kempinski procedures and standards.
• Project a professional and positive image of the hotel, influencing the first and last impression guests receive.

Job description

The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and standards. At all times,

The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.