French-Speaking Sales Support & Order Manager | Dubai

Client of Gateworth Group; Dubai; On-site; AED 156,000 - 167,000; Full time

Job summary

Gateworth Group in Dubai is seeking a Sales Support Administrator fluent in French to bridge sales and supply chain, handling orders, quotations, and CRM updates. You will support international markets, translate EN-FR documents, and contribute to proposals and tenders.

Ideal candidates have 2–3 years in B2B post-sales support within a multinational, with Salesforce or SAP experience, and strong English/French communication.

Qualifications

• Minimum 2–3 years in sales/order management in UAE.
• Fluent in English and French, written and spoken.
• Experience with Salesforce/SAP or similar CRM.
• Experience in B2B post-sales support in a multinational company.

Responsibilities

• Liaise proactively with global teams and customers to manage orders.
• Monitor progress and resolve fulfilment-related issues in a timely manner.
• Maintain and update opportunities within Salesforce to support accurate pipeline management and sales forecasting.
• Support the sales team with preparing and managing customer quotations which meet business and client requirements.
• Provide customers with relevant technical information and product documentation to support commercial discussions and purchasing decisions.
• Develop and enhance Salesforce reports and dashboards to improve visibility and analysis to inform decision-making.
• Serve as a Salesforce subject matter expert providing guidance user support and best practice recommendations to colleagues.
• Identify opportunities for process improvement and provide feedback to cross functional teams and stakeholders to enhance operational efficiency and consistency.
• Review and process sales orders ensuring accuracy and compliance with internal procedures and standards.
• Support the preparation of tenders long-term agreements and customer contract documentation.
• Assist with English-to-French document translation and provide language support during customer meetings where required.
• Represent the business at industry exhibitions and events across the Middle East and Africa region supporting customer engagement and brand visibility.

Skills

Sales orders

Customer service

Bilingual FR/EN

Salesforce experience

SAP experience

Documentation translation

Tools

Salesforce

SAP

Job description

Gateworth Group in Dubai is seeking a Sales Support Administrator fluent in French to bridge sales and supply chain, handling orders, quotations, and CRM updates. You will support international markets, translate EN-FR documents, and contribute to proposals and tenders.

Ideal candidates have 2–3 years in B2B post-sales support within a multinational, with Salesforce or SAP experience, and strong English/French communication.