Global Customer Success & Contracts Specialist

Smiths Group plc.; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A multinational company in Dubai is seeking an experienced sales administrator to handle quotations, contracts, and customer interactions within the MENA region. Candidates should have over 5 years in sales or commercial administration, proficient in English and French, with experience in SAP. The role requires attention to detail in reviewing contract terms and supporting the sales team with account information. A commitment to safety and compliance in operations is essential.

Qualifications

• 5+ years of experience in sales or commercial administration.
• Experience handling export and shipping documents and LOCs.
• Ability to work in a multinational and multicultural environment.

Responsibilities

• Preparation of job quotations and orders in coordination with sales.
• Review of contract and tender terms and conditions.
• Support external sales teams with customer account information.

Skills

Technical knowledge of SAP/C4C system

Product knowledge of John Crane product portfolio

Fluent in English and French

Arabic speaking is an advantage

Education

Diploma or University Degree in Economics, Commerce

Job description

A multinational company in Dubai is seeking an experienced sales administrator to handle quotations, contracts, and customer interactions within the MENA region. Candidates should have over 5 years in sales or commercial administration, proficient in English and French, with experience in SAP. The role requires attention to detail in reviewing contract terms and supporting the sales team with account information. A commitment to safety and compliance in operations is essential.