Franchise Development Manager

ADNOC; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

ADNOC in Abu Dhabi seeks a seasoned Franchise Strategy Manager to lead development and implementation of the franchise program for its Distribution network. You will evaluate opportunities, negotiate terms, and oversee performance.

The role requires 8 years of franchise experience in retail/oil/gas sectors, strong leadership, and deep knowledge of UAE market and regulations. You will coordinate site selection, design, training, and launch.

Qualifications

• 8 years of relevant experience in franchise development and management.
• Knowledge of UAE market, regulations, and culture.
• Experience in retail, oil and gas, or automotive sectors.
• Strong communication and negotiation abilities.
• Ability to develop franchise strategy and business plans.

Responsibilities

• Develop and implement franchise strategy and business plans for distribution.
• Identify and evaluate franchise opportunities and monitor performance of franchisees.
• Ensure compliance with franchise agreements, policies, and standards.
• Coordinate site selection, design, construction, training, and launch.
• Provide ongoing guidance and feedback to franchisees and stakeholders.
• Develop and manage franchise marketing and communications plans.

Skills

Excellent communication and negotation

Strong leadership and management

Analytical and problem-solving

Customer-oriented and result-driven

Creative and innovative

Teamwork and collaboration

Knowledge of UAE market, regulations,

Knowledge of franchise agreements and

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

MS Office

Job description

JOB DESCRIPTION

JOB PURPOSE

Manage the development and implementation of the franchise strategy for company Distribution, in line with theRetail group’s objectives and vision. Identify, evaluate, and negotiate potential franchise opportunities, andoversee the operational and financial performance of the existing and new franchisees. Ensure compliance withthe franchise agreements, policies, and standards, and to provide guidance and support to the franchisees andinternal stakeholders.

KEY ACCOUNTABILITIES

Job Specific Accountabilities

Franchise Strategy and Planning

• Develop and implement the franchise strategy and business plan for company Distribution, in alignment with the Retail group’s vision and goals.
• Conduct market research and analysis to identify and assess potential franchise opportunities, markets,and segments.
• Develop and maintain the franchise model, financial projections, and feasibility studies for new andexisting franchisees.
• Monitor and evaluate the performance and profitability of the franchise network and providerecommendations for improvement and growth.

Franchise Development and Management

• Identify, screen, and select qualified franchise candidates, and negotiate the terms and conditions of the franchise agreements.
• Coordinate and oversee the franchise development process, including site selection, design,construction, training, launch, and post-opening support.
• Manage and maintain the relationships with the franchisees, and provide them with ongoing guidance,assistance, and feedback.
• Ensure compliance with the franchise agreements, policies, and standards, and resolve any issues ordisputes that may arise.
• Conduct regular audits and inspections of the franchise outlets, and ensure adherence to the brandimage, quality, and customer service standards.
• Implement and monitor the franchise performance management system and provide regular reportsand feedback to the senior management and the franchisees.

Franchise Marketing and Communication

• Develop and implement the franchise marketing and communication plan, in coordination with the Marketing and Communication department.
• Ensure consistency and alignment of the franchise marketing and communication activities with the corporate brand identity and strategy.
• Support the franchisees in developing and executing local marketing and promotion campaigns andprovide them with the necessary tools and materials.
• Facilitate and participate in franchise meetings, events, and forums, and foster a culture of collaborationand knowledge sharing among the franchise networks.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

Minimum Qualification

• Bachelor’s degree in Business Administration, Marketing, or a related field.

Minimum Experience & Knowledge & Skills

• 8 years of relevant experience in franchise development and management, preferably in the retail, oil and gas, or automotive sector
• Knowledge of the franchise industry, trends, and best practices.
• Knowledge of the retail, oil and gas, or automotive sector, and its products and services.
• Knowledge of the UAE market, regulations, and culture.
• Knowledge of the business planning, financial analysis, and feasibility studies.
• Knowledge of the franchise agreements, contracts, and legal aspects.
• Knowledge of the franchise marketing and communication strategies and tools.
• Knowledge of the franchise performance management and evaluation systems and methods.
• Excellent communication and negotiation skills.
• Strong leadership and management skills.
• High analytical and problem-solving skills.
• Customer-oriented and result-driven skills.
• Creative and innovative skills.
• Teamwork and collaboration skills.
• Proficiency in MS Office and other relevant software applications.