1. Food Quality Management
- Monitor and enforce standard recipes portion control and presentation guidelines.
- Conduct regular tasting sessions to ensure flavor and consistency across all outlets.
- Ensure proper storage handling and labeling of ingredients to maintain freshness.
2. Hygiene & Food Safety
- Ensure compliance with HACCP local health regulations and company safety standards.
- Inspect kitchen cleanliness equipment sanitation and staff hygiene practices.
- Oversee proper waste management and pest control measures.
3. Service Quality
- Monitor order accuracy serving temperature and customer experience standards.
- Conduct regular training and coaching sessions for outlet staff on quality and hygiene.
4. Operational Oversight
- Perform regular audits of inventory supplier compliance and kitchen operations.
- Identify areas for improvement and implement corrective actions.
- Maintain detailed QC reports and documentation for management review.
5. Reporting & Communication
- Prepare weekly and monthly QC reports for senior management.
- Communicate findings and recommendations effectively to outlet managers.
- Collaborate with Operations and Training teams to implement quality improvements.
RequirementsBachelors degree in Food Science Hospitality or related field preferred.
Minimum 3-5 years of experience in food quality control preferably in quick-service restaurants or F&B chains.
Strong knowledge of food safety standards and regulations (HACCP ISO local food laws).
Skills & Competencies
- Attention to detail and commitment to consistency.
- Strong leadership and training abilities.
- Good analytical problem-solving and decision-making skills.
- Excellent communication and reporting skills.
- Ability to work under pressure in a fast-paced environment.