Quality Specialist

Calo; Dubai; On-site; AED 66,960 - 111,600; Full time

Job summary

Calo is seeking an experienced Quality Controller in Dubai to ensure incoming and outgoing materials meet quality standards and production processes comply with safety guidelines.

The ideal candidate will have a detail-oriented mindset, HACCP Level 3, and at least 3 years in the catering/hospitality sector, with strong English communication and MS Office skills. UAE-based applicants preferred.

Qualifications

• Minimum 3 years in quality control within catering or hotel industry.
• Bachelor's Degree in Food Science/Technology or related field.
• HACCP Level 3 certification.
• Familiar with QA testing equipment and systems.
• Proficient in MS Office.
• Excellent verbal and written English.

Responsibilities

• Inspect end-to-end production for compliance with safety standards.
• Approve incoming materials via specs, tests and rejections.
• Approve in-process production and communicate adjustments.
• Maintain testing records and performance metrics.
• Monitor equipment safety and maintenance.
• Sample outputs and verify against specs.
• Lead staff training on food safety and quality.
• Support development of a food safety/quality system.
• Investigate and plan corrective actions for nonconformities.
• Prepare and submit reports to line manager.

Skills

Attention to detail

English proficiency

Team coordination

Quality management

Education

Bachelor's Degree in Food Science/Technology/Microbiology

Tools

MS Office

Quality testing equipment

Job description

Role overview

We are looking for an experienced Quality Controller who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business.

The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well functioning equipment. That way our customers will enjoy high quality service so that we can achieve long term success.

Main Responsibilities

• Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety & Quality standards.
• Approve incoming materials by confirming specifications, conducting a visual and measurement test and rejecting and returning unacceptable materials.
• Approve inprocess production by confirming required specifications, conducting visual and measurement tests and communicating the required adjustments to the concerned managers.
• Maintain records of testing information and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene & Sanitation Inspection etc.
• Monitor the use of equipment to ensure it is safe and well maintained and report any that doesn't meet the requirements.
• Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications etc.)
• Conduct staff awareness training sessions on food Safety & quality.
• Support the team to develop and implement a food safety & quality management system.
• Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for nonconformities.
• Prepare and submit reports to the line manager.

Ideal Candidate

• Must have had a minimum of 3 years of previous proven experience as a quality controller or any relevant role in the catering or hotel industry.
• Minimum Bachelors Degree from a Food Background (Food Technology/Food Science/Microbiology/BioChemistry etc.).
• Must be HACCP certified with a Level 03 as a minimum requirement.
• Familiarity with quality testing machines and systems.
• Proficiency in MS Office.
• Strong verbal and written English language skills.
• Possesses a confident, firm and pleasant personality that can work well with a team.
• Currently located in UAE.
• Familiar with UAE's rules and regulations as per the municipality/MOH.

Required Experience

Manager