Food & Beverage Intern ( 6 Months)

Novotel Inle Lake Myat Min; Abu Dhabi; On-site; AED 20,000 - 33,000; Full time

Job summary

Novotel Abu Dhabi Gate Hotels is seeking a dynamic Intern to join our Food & Beverage team in the UAE. The Waiter/Waitress will support service operations, assist in setup, and engage with guests to ensure a high standard of service.

As an intern, you will report on time in a proper uniform, gain exposure to function setup and banquet operations, and develop hospitality skills under supervision. Candidates should be pursuing a Diploma or Bachelor’s in Hospitality or related field, with good

Qualifications

• Pursuing Diploma or Bachelor’s Degree in Hospitality, Hotel Management, Tourism, or a related field.
• Average reading, writing and oral proficiency in English.
• Must be well presented and professionally groomed.
• Good communication and customer contact skills; good problem resolution skills.
• Basic F&B product knowledge.
• Guest oriented and service minded, with attention to quality.
• Team player with strong interpersonal skills and attention to detail.

Responsibilities

• Report for duty punctually wearing the correct uniform with name badge.
• Set up and unset function rooms with table settings according to standards.
• Deliver Food & Beverage service of high standard and in accordance with procedures.
• Assist in cashiering and dispensing beverages as assigned by Banquet Management.
• Address guest needs and handle complaints courteously and promptly.
• Maintain cleanliness and safety of service and storage areas.

Skills

English language proficiency

Customer service

Interpersonal skills

Presentation & grooming

Attention to detail

Teamwork

Education

Diploma or Bachelor’s in Hospitality or related field

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

Novotel & Ibis Abu Dhabi Gate Hotels

Responsibilities

We are seeking a dynamic and talented Intern to join our F&B team in the hotel industry in the UAE. The Waiter/Waitress will be responsible to the following key job responsibilities:

• To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
• The ability to gather and transport all supplies needed for the set‑up of a function
• Perform side duties (checklist)
• Report to manager any kinds of deviation from set standard and procedures.
• Ensure that all operating equipment is maintained.
• Ensure that all service and storage areas are kept safe, clean and locked.
• To report any complaints, incidents or any other irregularities to the management.
• Help implement work simplification and necessary changes.
• To be punctual at all times.
• To ensure that guests receive the attention they require.
• To professionally behave with other members of staff, managers and directors.
• Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.
• Set up and unset function rooms, including table setting, according to established standards.
• Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.
• Comply with hotel and department policies and procedures at all times.
• Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
• Communicates to his/her superior any difficulties, guest comments and other relevant information.
• Establish and maintain effective employee working relationship.
• Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility..
• Carry out any other duties as and when assigned by the Management of the Hotel.
• Assist other Food & Beverage Outlets in their operations within peak times when needed.

Qualifications

• Currently pursuing Diploma or Bachelor’s Degree in Hospitality, Hotel Management, Tourism, or a related field.
• Average reading, writing and oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Good communication and customer contact skills; good problem resolution skills
• Basic F&B product knowledge
• Good interpersonal skills and self-confident
• Guest oriented and service minded, with attention to quality
• Team player with strong interpersonal skills and attention to detail

Additional Information

Experience is an asset

Prior experience working with related system

Strong interpersonal and problem-solving abilities

Fluency in Arabic & English, Additional Language is an added advantage.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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