Food and Beverage Host

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Food and Beverage Host to enhance guest experiences. This role involves welcoming guests, coordinating seating, and managing table setups in various food and beverage areas. The ideal candidate will possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional service. Join a team that values flexibility and teamwork while striving to meet departmental targets in a vibrant environment. If you are passionate about hospitality and eager to contribute to a memorable dining experience, this opportunity is perfect for you.

Qualifications

• Previous experience in Food and Beverage is advantageous.
• Knowledge of Food Hygiene Regulations is a plus.

Responsibilities

• Welcome guests and manage table set-ups for an excellent experience.
• Coordinate seating and ensure compliance with brand standards.
• Handle guest queries and maintain cleanliness of work areas.

Skills

Positive attitude

Good communication skills

Customer service commitment

Flexibility

Ability to work independently

Teamwork

Job description

A Food and Beverage Host is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will I be doing?

As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Food and Beverage Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Welcome guests in a polite and friendly manner
2. Coordinate seating for customers
3. Up-sell with latest departmental incentives
4. Manage table set-ups
5. Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
6. Follow cash handling procedures
7. Manage guest queries in a timely and efficient manner
8. Ensure compliance of brand standards
9. Strive to achieve departmental targets
10. Ensure cleanliness of work areas
11. Comply with hotel security, fire regulations and all health and safety legislation
12. Comply with local licensing laws
13. Be environmentally aware
14. Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Positive attitude
2. Good communication skills
3. Commitment to delivering high levels of customer service
4. Excellent grooming standards
5. Flexibility to respond to a range of different work situations
6. Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Previous Food and Beverage and/or industry experience
2. Experience with cash handling
3. Knowledge of Food Hygiene Regulations