Floor Manager

Harri; Dubai; On-site; AED 167,000 - 290,000; Full time

Job summary

The Arts Club Dubai, located in DIFC, is seeking a Floor Manager to oversee daily restaurant floor operations, lounge area, and guest experiences, coordinating with kitchen and FOH teams to ensure exceptional service and seamless Member experiences.

The successful candidate will have at least 3 years in luxury hotels or fine dining, excellent English, strong leadership, and the ability to drive brand loyalty while managing shifts and maintaining high standards.

Qualifications

• 3+ years in the same or similar role in luxury hotels or fine dining restaurants.
• Excellent level of English, written and spoken.
• Good knowledge of food and beverage products, trends and services; strong organizational and time management skills.

Responsibilities

• Support with managing and overseeing the entire restaurant operation including Lounge area, by providing a highly efficient and effective service.
• Support with planning new and updating existing food and beverage menus while working closely with respective department heads.
• Estimate consumption, forecast requirements and maintain inventory.
• Support with planning and developing the overall restaurant marketing strategy, and implement innovative policies to improve productivity and sales.
• Ensure to maximize the financial performance in areas of responsibility, by controlling costs without compromising standards and the members and guests experience.
• Create and maintain daily and weekly reports including cash up, rota, summaries, manager logs, etc.
• Monitor operations and initiate corrective actions.
• Supervise the team, and make sure that the correct standards and methods of service and food and beverage presentation are maintained throughout.

Skills

English proficiency

Team leadership

Hospitality experience

F&B knowledge

Job description

ABOUT US

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield. A lifestyle for our members. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing. The Arts Club Dubai unveils an amazing opportunity for a talented artisan to join our passionate and creative team. The Floor Manager will oversee the daily operations of the restaurant floor, ensuring exceptional service standards are consistently delivered in line with the expectations. This role involves supporting and motivating the front-of-house team, coordinating with the kitchen, maintaining seamless Member experiences, and upholding the highest standards of hospitality, cleanliness and professionalism. The Floor Manager will act as they key point of contact for both colleagues and Members, ensuring smooth service and efficient problem-solving at all times.

WHAT WILL YOU DO

Your main duties and responsibilities are:

• Support with managing and overseeing the entire restaurant operation including Lounge area, by providing a highly efficient and effective service
• Support with planning new and updating existing food and beverage menus while working closely with respective department heads
• Estimate consumption, forecast requirements and maintain inventory
• Support with planning and developing the overall restaurant marketing strategy, and implement innovative policies to improve productivity and sales
• Ensure to maximize the financial performance in areas of responsibility, by controlling costs without compromising standards and the members and guests experience
• Create and maintain daily and weekly reports including cash up, rota, summaries, manager logs, etc.
• Monitor operations and initiate corrective actions
• Supervise the team, and make sure that the correct standards and methods of service and food and beverage presentation are maintained throughout

WHAT WE ARE LOOKING FOR

The successful candidate will have the following experience and skills:

• Minimum 3 years’ experience in same or similar role in luxury hotels or fine dining restaurant
• Excellent level of English, written and spoken
• Good knowledge of Food and Beverage products, trends and servicesHave strong organisational and time management skills with a high degree of flexibility
• Excellent team management, communication and listening skills
• Demonstrate integrity in all dealings and maintain high level of confidentiality
• Have the ability to drive initiatives to increase brand loyalty
• Ability to work long shifts and stand for the extended period of time

THE BENEFITS

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package. Compensation: Competitive salary