Floor Lead: Guest-First Dining (Pre-Opening)

ALDAR; Abu Dhabi; On-site; AED 100,000 - 167,000; Full time

Benefits offered by this job

Competitive salary plus service charge

Training and development

Opportunities to grow with the Dhaba

Dynamic, multicultural team

Job summary

Dhaba in Abu Dhabi is seeking a warm, energetic Restaurant Supervisor to join our pre-opening team and lead the floor during every service. Reporting to the Restaurant Manager, you will supervise daily front-of-house operations, lead the service team, and ensure guests enjoy a warm, seamless experience.

Key responsibilities include guest engagement, handling feedback, maintaining standards, coordinating with kitchen and bar, and ensuring health and safety compliance.

Qualifications

• 3–4 years' experience as a Supervisor or Senior Server in premium casual or fine dining.
• Strong leadership, organisation and communication skills.
• Guest-first mindset and good problem-solving skills.
• Working knowledge of POS, cash handling and reservation systems.

Responsibilities

• Guest Experience: Welcome and engage with guests, ensuring prompt and attentive service.
• Guest Experience: Handle feedback and complaints professionally and efficiently.
• Guest Experience: Maintain Dhaba's standards in service, presentation and ambience.
• Operations: Supervise each shift and coordinate between the service, kitchen and bar teams.
• Operations: Prepare for every service, including briefings, table setup, reservations and cleanliness.
• Operations: Manage floor flow during busy periods to keep service running smoothly.
• Operations: Support the Restaurant Manager with shift planning, stock checks and reporting.
• Operations: Ensure health, hygiene and safety standards are followed at all times.
• Operations: Lead, train and motivate the service team to deliver outstanding hospitality.
• Operations: Run daily briefings and on-the-job training for new team members.
• Operations: Delegate tasks efficiently across shifts.
• Operations: Build a positive, respectful team culture.

Skills

Leadership

Team supervision

Communication

POS & reservations knowledge

English fluency

Arabic or Hindi a plus

Tools

POS software

Reservations software

Cash handling

Job description

Dhaba in Abu Dhabi is seeking a warm, energetic Restaurant Supervisor to join our pre-opening team and lead the floor during every service. Reporting to the Restaurant Manager, you will supervise daily front-of-house operations, lead the service team, and ensure guests enjoy a warm, seamless experience.

Key responsibilities include guest engagement, handling feedback, maintaining standards, coordinating with kitchen and bar, and ensuring health and safety compliance.