Field Service Executive - Fintech Background

ULTIMATE HUMAN RESOURCES SOLUTIONS LLC; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

ULTIMATE HUMAN RESOURCES SOLUTIONS LLC is seeking a dynamic Field Sales representative in Dubai to identify and visit prospective merchants and explain our digital payment platform. You will tailor solutions to each business, drive onboarding, and manage registrations from lead to activation.

A self-motivated, presentable professional with strong English is preferred, with Arabic a plus. You will travel locally, keep CRM records up to date, and meet daily to monthly targets while delivering a

Qualifications

• Previous experience in field sales or business development preferred.
• Experience in payments/fintech is an advantage but not required.
• Strong English; Arabic or other languages are a plus.

Responsibilities

• Identify and visit prospective merchants, including shops, restaurants, cafés, and service businesses.
• Introduce the digital payment platform and explain its features, benefits and onboarding process.
• Understand each merchant's business needs and recommend suitable payment solutions.
• Acquire new merchants and support them through the registration and activation process.
• Collect and check basic merchant documents and application details for completeness.
• Follow up with merchants to resolve onboarding queries and help complete pending registrations.
• Maintain accurate records of visits, leads, applications and sales activity in the CRM or reporting tools.
• Achieve agreed daily, weekly and monthly activity and acquisition targets.
• Build positive relationships with merchants and provide a professional customer experience.
• Share market feedback, competitor activity and common merchant concerns with the sales team.
• Follow company procedures and applicable requirements when handling merchant information and documents.

Skills

Field sales

Merchant onboarding

Customer acquisition

Verbal communication

Presentable & confident

Tools

CRM

Mobile apps

POS awareness

Job description

• Working Hours: 2:00 PM to 10:00 PM

• Working Days: 6 days a week

• Identify and visit prospective merchants, including shops, restaurants, cafés, and service businesses.

• Introduce the digital payment platform and explain its features, benefits, and onboarding process.

• Understand each merchant's business needs and recommend suitable payment solutions.

• Acquire new merchants and support them through the registration and activation process.

• Collect and check basic merchant documents and application details for completeness.

• Follow up with merchants to resolve onboarding queries and help complete pending registrations.

• Maintain accurate records of visits, leads, applications, and sales activity in the company’s CRM or reporting tools.

• Achieve agreed daily, weekly, and monthly activity and acquisition targets.

• Build positive relationships with merchants and provide a professional customer experience.

• Share market feedback, competitor activity, and common merchant concerns with the sales team.

• Follow company procedures and applicable requirements when handling merchant information and documents.

Requirements

• Previous experience in field sales, direct sales, business development, or customer acquisition is preferred.

• Experience in payments, fintech, banking, telecom, or merchant services is an advantage, but not required.

• Strong verbal communication and interpersonal skills.

• Presentable, confident, and comfortable approaching and engaging business owners.

• Self-motivated, persistent, and target-oriented.

• Able to plan daily field visits and work independently.

• Basic computer and smartphone skills, including using apps to record sales activity.

• Good command of English; Arabic or other relevant languages are an advantage.

• Willingness to travel locally as required for merchant visits.

Desired Candidate Profile

• Experience onboarding or acquiring SME merchants.

• Familiarity with POS terminals, QR payments, payment gateways, or digital wallets.

• A valid UAE driving licence and access to reliable transport.

Language: English and Arabic preferred; Hindi/Urdu an advantage for the areas listed