Field Sales Executive – Traditional Trade & HORECA
Company: KB Agriculture
Location: Dubai, UAE
Employment Type: Full-time
Compensation: Fixed salary + performance-based commission
Industry: Food & Beverage / FMCG / Food Distribution
About KB Agriculture
KB Agriculture is a UAE-based food trading and distribution company specializing in Mediterranean food products, including olive oil under its own brand, DOCCANA, and a growing portfolio of gourmet products.
We are expanding our distribution network across the UAE and are looking for an experienced, results-driven Field Sales Executive to develop our presence in traditional trade and HORECA channels.
Key Responsibilities
1. Field Sales & Business Development
- Identify, approach, and acquire new customers across Dubai and the wider UAE, focusing on traditional trade and HORECA.
- Develop sales opportunities with groceries, supermarkets, independent retailers, minimarts, restaurants, cafés, hotels, catering companies, and other foodservice businesses.
- Leverage an existing network of buyers, purchasing managers, restaurant owners, chefs, and distributors to generate new business.
- Conduct regular field visits to prospective and existing customers to present products, negotiate commercial terms, and secure orders.
- Develop and manage a portfolio of active accounts, ensuring regular visits, follow-ups, repeat orders, and long-term customer relationships.
- Present the company's products, pricing, commercial offers, and promotional activities professionally.
- Identify opportunities to introduce new products and expand sales within existing accounts.
2. Account Management & Customer Relationships
- Maintain strong relationships with customers and understand their purchasing needs, product requirements, and ordering cycles.
- Follow up on quotations, samples, orders, deliveries, payments, and customer feedback.
- Negotiate prices and commercial terms within the company's approved pricing and margin policy.
- Identify opportunities to increase sales volume, product range, and account profitability.
- Resolve customer issues promptly and coordinate with the internal team when necessary.
- Monitor competitor activity, market pricing, and customer preferences to identify commercial opportunities.
3. Sales Execution & Order Management
- Generate sales orders and ensure that customer requirements are communicated accurately to the operations team.
- Coordinate with the office regarding product availability, stock replenishment, deliveries, and order fulfillment.
- Follow up on outstanding payments and support the company's credit-control procedures.
- Support product sampling, promotions, and in-store activities to encourage product trials and repeat purchases.
- Ensure that agreed customer terms, discounts, and promotions are respected.
4. Market Development & Reporting
- Develop a structured field sales route and customer visit plan.
- Maintain an updated customer database, prospect pipeline, and sales records.
- Submit regular reports covering customer visits, new leads, orders, sales revenue, gross profit, outstanding payments, and market feedback.
- Track progress against monthly sales targets and identify opportunities to improve performance.
- Monitor competitor products, pricing, promotions, and distribution activities.
- Provide management with actionable insights on market trends and customer requirements.
Candidate Requirements
- Mandatory: Previous experience in a field sales role in Dubai within FMCG, food distribution, or a closely related sector.
- Mandatory: Valid UAE driving licence and ability to conduct regular customer visits across Dubai and other assigned areas.
- An established network of contacts among traditional trade customers and HORECA buyers in the UAE.
- Proven ability to acquire new customers, develop existing accounts, and consistently generate sales.
- Strong negotiation, communication, and relationship-building skills.
- Commercially minded, with a good understanding of sales targets, pricing, gross margins, and profitability.
- Organized, proactive, persistent, and comfortable working independently in the field.
- Professional and presentable when meeting customers and business partners.
- Good command of English; Arabic is an advantage.
- Comfortable using Excel, sales reporting tools, and digital communication platforms.
- Willingness to work toward measurable sales targets and participate in customer meetings, tastings, and promotional activities.
Additional advantages:
- Existing relationships with grocery owners, independent retailers, restaurant groups, hotels, catering companies, and foodservice distributors.
- Experience selling olive oil, gourmet products, dry foods, fresh produce, or other food and beverage products.
- Familiarity with Dubai's wholesale markets, traditional trade routes, and HORECA procurement processes.
Key Performance Indicators (KPIs)
Performance will be measured against agreed commercial targets, including:
- Monthly sales revenue and gross profit generated.
- Number of new active customers acquired.
- Number of productive customer visits and orders generated.
- Sales volume across traditional trade and HORECA.
- Repeat purchase rate and growth of existing accounts.
- Collection of outstanding payments in line with agreed terms.
- Quality and accuracy of sales reporting and customer records.
Targets will be established by management according to the assigned product portfolio, customer segments, and annual business plan.
What We Offer
- Fixed salary plus performance-based commission.
- The opportunity to develop and grow an expanding portfolio of Mediterranean food products.
- Direct involvement in the company's UAE sales and distribution strategy.
- Performance-based career growth as the business expands.