FandB Supervisor - Couqley French Brasserie

Accor; Dubai; On-site; AED 80,000 - 110,000; Full time

Job summary

Accor's Couqley brasserie in Downtown Dubai invites an experienced restaurant professional to help lead daily operations, delivering exceptional service and guest satisfaction in a premium-casual setting.

Reporting to the Assistant Restaurant General Manager, you will oversee service, coordinate with kitchen and reservations, train staff, and maintain hygiene and safety standards while upholding Accor's standards.

Qualifications

• Diploma or degree in Hospitality Management, Food and Beverage Service, or related field.
• 2–3 years of experience in luxury hotel or fine dining operations.
• Supervisory experience in French cuisine or upscale dining is advantageous.
• Strong knowledge of fine dining service standards, presentation, and wine service.
• Excellent verbal communication skills in English; French language skills are an advantage.

Responsibilities

• Supervise the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure the restaurant is prepared for service, including table settings, mise en place, lighting, music, and ambience.
• Coordinate with the kitchen, sommelier, reservations team, and other departments for seamless service.
• Conduct pre-service briefings for reservations, VIP guests, menu updates, promotions, and special requests.
• Ensure opening/closing duties are completed and staff are fairly allocated during service.
• Train team on menu knowledge, service techniques, grooming, etiquette, and product knowledge.
• Assist in staff scheduling, attendance monitoring, and performance evaluations.
• Ensure compliance with food safety, hygiene, sanitation, and occupational health and safety standards.

Skills

English fluency

POS systems

Team supervision

Education

Diploma in Hospitality

Hospitality degree

Job description

Job Description:

Company Description

Bienvenue à Couqley!

Amidst the clinking of glasses, friends’ laughter, and France’s glorious flavors, forge cherished memories at this delightful brasserie located in vibrant Downtown Dubai. Offering a premium-casual dining experience with cherished companions. With seating on the year-round al fresco terrace and interiors designed by artist Ana D’Castro, among the lively chatter of fellow connoisseurs, Couqley is the perfect venue for a romantic dinner or casual meal with friends.

This award winning Brasserie offers a personalized, friendly service and a selection of authentic culinary creations, to create an unforgettable culinary experience for our guests.

Job Description

Reporting to the Assistant Restaurant General Manager, you will be assisting in overseeing the daily operations of our award-winning restaurant, ensuring exceptional service standards and operational excellence at all times.

• Supervise the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure the restaurant is prepared for service, including table settings, mise en place, lighting, music, and overall ambience.
• Monitor service standards and ensure compliance with the restaurant’s operating procedures.
• Coordinate with the kitchen, sommelier, reservations team, and other departments to ensure seamless service.
• Conduct pre-service briefings to communicate reservations, VIP guests, menu updates, promotions, and special requests.
• Ensure all opening, closing, and side duties are completed according to established standards
• Supervise, coach, and motivate the service team to achieve operational and guest satisfaction objectives.
• Allocate sections and duties fairly and ensure adequate staffing during service.
• Train team members on menu knowledge, service techniques, grooming, etiquette, and product knowledge.
• Assist in monitoring team member'sperformance and provide constructive feedback to improve service standards.
• Assist in staff scheduling, attendance monitoring, and performance evaluations as required.
• Ensure compliance with food safety, hygiene, sanitation, and occupational health and safety standards.
• Ensure correct handling, storage, and service of food and beverages.
• Report maintenance issues, equipment defects, and safety hazards promptly.
• Assist with inventory checks, stock requisitions, and beverage control as required.

Qualifications

• Diploma or degree in Hospitality Management, Food and Beverage Service, or a related field is preferred.
• Minimum of 2–3 years of experience in food and beverage operations, preferably in a luxury hotel or fine dining restaurant.
• Previous supervisory experience in French cuisine or upscale dining is an advantage.
• Strong knowledge of fine dining service standards, food presentation, and wine service.
• Excellent verbal communication skills in English; French language skills are an advantage.
• Knowledge of POS systems, restaurant reservations, and billing procedures.

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

• Job-Category: Food & Beverage
• Job Type: Permanent
• Job Schedule: Full-Time