Facilities & Operations Coordinator – FM Excellence

Macro; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Macro is seeking a proactive Facilities & Operations Coordinator to support high-quality FM services within a professional workplace in the UAE. The role links client needs, service partners, and Macro operations, ensuring day-to-day services run smoothly, risks are managed, and issues are resolved promptly.

The ideal candidate has FM or operations experience, strong organisational skills, and the ability to thrive in a corporate environment.

Qualifications

• Experience in facilities management or workplace operations.
• Strong organisational skills and ability to manage multiple priorities.
• Professional, confident approach in a corporate environment.
• Clear written and verbal English communication.
• Proficiency in Microsoft Office and workplace systems.
• Detail-focused, reliable, and able to remain calm under pressure.

Responsibilities

• Coordinate day-to-day delivery of FM services with continuity, quality, and compliance.
• Act as central point for operational issues, incidents, and service requests, escalating where required.
• Provide operational backup and support during urgent or ad-hoc situations, including occasional out-of-hours requirements.
• Coordinate suppliers and service partners to ensure works, deliveries, and services are completed effectively.
• Support mailroom, document handling, dispatch, and internal logistics activities.
• Support onboarding and off-boarding processes, including access cards, IDs, and handovers.

Skills

Facilities management

Workplace operations

Organisational skills

English communication

Microsoft Office

SharePoint

Tools

SharePoint

Office 365

Job description

Macro is seeking a proactive Facilities & Operations Coordinator to support high-quality FM services within a professional workplace in the UAE. The role links client needs, service partners, and Macro operations, ensuring day-to-day services run smoothly, risks are managed, and issues are resolved promptly.

The ideal candidate has FM or operations experience, strong organisational skills, and the ability to thrive in a corporate environment.